About the Role
BBQ Werribee is seeking an experienced, motivated and organised Functions & Restaurant Supervisor to join our growing team.
We are a Korean BBQ buffet restaurant with approximately 100 seats, offering a welcoming dining experience for families, friends, corporate groups and special occasions.
This position is primarily focused on managing and coordinating restaurant functions and group events, while also supporting the Venue Manager with day-to-day restaurant service and operations.
The successful candidate will take ownership of function planning, preparation and execution, ensuring every event runs smoothly and delivers an excellent guest experience.
This is an excellent opportunity for someone with proven function experience who is looking to develop their leadership and management skills, with the potential to progress into a Venue Manager role in the future.
Key Responsibilities1. Function & Event Management – Primary Responsibility
- Take primary responsibility for planning, coordinating and supervising restaurant functions and group events.
- Manage function enquiries, client communication, bookings and event arrangements.
- Coordinate birthday celebrations, corporate events, end-of-year parties and other group functions.
- Discuss event requirements with clients, including guest numbers, menus, dietary requirements, seating arrangements and special requests.
- Prepare function run sheets, event schedules, floor plans and staff allocations.
- Coordinate with the kitchen and management team to ensure all food, beverages and equipment are prepared before each event.
- Supervise function setup, guest arrival, food and beverage service, event timing and pack-down.
- Act as the main point of contact for clients during functions.
- Handle unexpected issues and last-minute changes professionally and efficiently.
- Ensure functions are delivered according to agreed arrangements, service standards and operational requirements.
- Collect client feedback and report opportunities for improvement to management.
- Assist with promoting function packages and converting enquiries into confirmed bookings.
2. Restaurant Operations – Supporting the Venue Manager
- Assist the Venue Manager with daily front-of-house operations.
- Support the team during busy lunch and dinner services.
- Help maintain consistent customer service and hospitality standards.
- Assist with restaurant reservations, seating arrangements and customer enquiries.
- Support the Venue Manager in handling customer feedback and complaints.
- Coordinate with kitchen staff to maintain smooth communication between FOH and BOH.
- Monitor buffet presentation, food replenishment and dining area cleanliness.
- Assist with opening and closing procedures when required.
- Take responsibility for designated shifts when delegated by the Venue Manager.
3. Staff Coordination & Leadership
- Plan and allocate staff duties for functions and special events.
- Brief team members before events to ensure everyone understands their responsibilities.
- Supervise function staff and maintain efficient service throughout each event.
- Assist the Venue Manager with training and supporting front-of-house employees.
- Provide guidance and constructive feedback to team members.
- Foster a positive, professional and supportive team environment.
4. Stock, Preparation & Operational Standards
- Coordinate stock and equipment requirements for upcoming functions.
- Assist with beverage, service equipment and function-related inventory control.
- Communicate ordering requirements and stock shortages to management.
- Minimise unnecessary waste and support efficient use of resources.
- Maintain high standards of food safety, cleanliness and workplace safety.
- Ensure function spaces and dining areas are properly prepared and presented.
What We're Looking ForEssential Requirements
- Proven experience in function or event management within a restaurant, hotel, hospitality venue or similar environment.
- Previous experience as a Function Supervisor, Restaurant Supervisor, Event Coordinator or similar role.
- Demonstrated ability to independently coordinate and supervise functions from preparation through to completion.
- Strong organisational, planning and time-management skills.
- Excellent customer service and skilled communication skills.
- Confidence in communicating with clients and managing event expectations.
- Ability to lead and coordinate staff during functions and busy service periods.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Ability to manage multiple bookings, deadlines and changing priorities.
- A hands-on attitude with a strong sense of ownership and accountability.
- Willingness to support the Venue Manager and work collaboratively with the restaurant team.
- Availability to work evenings, weekends and public holidays as required.
Highly Regarded
- Experience managing corporate functions, birthday celebrations, group dining or private events.
- Experience in restaurants with 80–100+ seats or high-volume hospitality venues.
- Experience handling function enquiries, quotations and booking confirmations.
- Knowledge of event run sheets, seating plans and staff allocation.
- Experience in Korean BBQ, buffet-style restaurants or similar dining environments.
- Experience with restaurant reservation and POS systems.
- Current Victorian RSA certificate.
- Experience assisting with function sales and event revenue growth.
What We Offer
- An opportunity to take ownership of the restaurant's growing function and events operations.
- Career development opportunities with the potential to progress into a Venue Manager role.
- A positive, supportive and professional working environment.
- Hands-on experience in both function management and restaurant operations.
- Employee discounts.
- Free staff meals.
- Opportunities to contribute ideas and improve our function services.
How to Apply
If you have experience managing hospitality functions, enjoy working with people and are confident coordinating successful events, we would love to hear from you.
Please send your resume and a brief introduction outlining your previous function and event management experience to:
[email protected]
Subject: Functions & Restaurant Supervisor Application – Your Name
Join BBQ Werribee and play a key role in growing our functions and events business!
Pay: $68,000.00 – $72,000.00 per year
Benefits:
- Employee discount
- Free food
Work Location: In person
📌 FOH Supervisor (Werribee)
🏢 BUL BBQ WERRIBEE
📍 Werribee