## Internal Sales Representative | Trade & Wholesale Customers ## Bitek Pty Ltd | Hume, ACT Full-Time | Immediate Start ## Join a Growing National Business Where Your Contribution Matters Are you passionate about customer service, enjoy building relationships, and thrive in a fast-paced environment? Bitek is one of Australia's leading wholesale distributors of Security, Audio Visual, Data and TV infrastructure solutions. With branches across the country and a reputation built on service, knowledge and reliability, we partner with electrical wholesalers, installers, electricians, integrators and trade professionals to help them succeed. We're looking for an energetic and customer-focused Internal Sales & Customer Service Officer to become a key member of our Hume team. This is more than a customer service role. It's an opportunity to develop your sales skills, build industry knowledge, contribute to branch growth, and establish a long-term career with a successful Australian business. --
- ## What You'll Be Doing As the face and voice of Bitek, you'll play a vital role in delivering outstanding customer experiences while supporting sales growth across the branch. You'll be responsible for:
- Building strong relationships with trade and wholesale customers
- Providing exceptional service across the trade counter, phone and email
- Preparing quotations and processing customer orders accurately and efficiently
- Assisting customers with product selection, pricing and availability
- Supporting external sales representatives and helping convert opportunities into sales
- Working closely with warehouse and purchasing teams to ensure customer requirements are met
- Following up quotations and proactively identifying sales opportunities




- Contributing to new business development and branch growth initiatives
- Maintaining accurate customer and CRM records --
- ## What We're Looking For We're seeking someone who is: ✅ Customer-focused and enjoys helping people ✅ Motivated by achieving results and growing sales ✅ Confident communicating with a wide range of customers ✅ Well organised with strong attention to detail ✅ Positive, reliable and committed to being part of a successful team ## Preferred Experience
- Internal sales, customer service, trade counter or wholesale experience
- Experience processing sales orders and customer enquiries
- Strong computer skills and confidence using ERP or CRM systems
- Experience with MYOB Advanced (advantageous but not essential)
- Experience in electrical, security, AV, data or related industries will be highly regarded --
- ## Why Join Bitek? ## Career Growth Opportunities We promote from within wherever possible and provide opportunities to develop your skills and progress your career. ## Supportive Team Environment Join a friendly, knowledgeable team that works together and celebrates success. ## Stable & Growing Industry Work with industry-leading products and technologies across security, AV, data and communications. ## Make a Real Impact Your contribution directly influences customer satisfaction, branch performance and business growth. ## National Business, Family Culture Enjoy the stability and opportunities of a national company while working in a close-knit local branch. --
- ## Apply Today If you're looking for a rewarding role where you can build relationships, develop your sales career and become part of a growing Australian success story, we'd love to hear from you. Apply now through SEEK and submit your resume along with a brief cover letter telling us why you'd be a outstanding fit for the Bitek team.

📌 Internal Sales Representative | Trade (Canberra)
🏢 Bitek
📍 Canberra