Blue Knot Foundation is a leading, trauma-informed, for-purpose organisation offering remote work. If you’re someone who wants to empower adults to recover and build resilience from complex trauma, we are currently recruiting for experienced trauma-informed counsellors on a permanent part-time basis with a fixed roster across weekdays and weekends of either 6, 8 or 9 working days per fortnight. Worked weekend shifts are paid at penalty rates. Our Helpline service operates 7 days a week, 365 days a year between 9am to 5pm, providing safe, respectful telehealth support to adult survivors of complex trauma and their support networks, including partners, family, friends and professionals. Why Join Us?
- Deeply meaningful work with a supportive, inclusive team.
- Work from home in daytime hours (AET, Sydney time).
- Exceptional onboarding support and supervision.
- Professional Development Leave and Salary Packaging.
- Currently SCHADS Social and Community Services Employee Pay Classification Level 5, Pay Point 3
- penalty rates for weekend/PH hours worked. Essential Criteria
- Accredited professional: Current non-provisional ACA (Level 3–4), PACFA Clinical membership or AASW (Accredited Mental Health Social Worker preferred but not essential), plus a tertiary qualification in counselling, psychology or social work.
- Complex-trauma telehealth practice: 2+ years’ counselling experience using trauma-informed, culturally secure, person-centred approaches; cultural humility, emotional intelligence,



clear boundaries and self-care.
- Crisis response & escalation (non-crisis service): Competent in risk assessment (suicide/self-harm, child protection), safety planning and timely escalation to emergency/appropriate services as per protocols.
- Collaboration, accountability & adaptability: Transparent, reliable team member; engages in supervision/debriefs and reflective practice; comfortable in a fast-paced, evolving environment.
- Community perspective: Background in social/community care (or strong service-system understanding) that anchors practice in an evidenced based approach.
- Compliance & digital readiness: High-quality documentation and consent management; strict privacy/confidentiality and mandatory reporting; confident with MS 365/Teams/SharePoint and CRM (e.g., Salesforce); remote-ready and available part-time across a 7-day roster. Apply Now If this sounds like you, you live in NSW, VIC, SA, or QLD, have a WHS safe dedicated home office space with reliable internet, we would love to hear from you. Please apply directly to Blue Knot through Seek by submitting your resume and a cover letter that addresses the selection criteria & clarifies your available working days. There is no closing date – interviews will occur on a rolling basis therefore we recommend early application. For more information, the full position description and Job Demands checklist, please visit https://blueknot.org.au/get-involved/jobs/

📌 Telehealth Helpline Counsellor (Sydney)
🏢 Blue Knot Foundation
📍 Sydney