Pre-Delivery & Warranty Coordinator – Part Time Vertu Equipment Victoria Pty Ltd Dandenong South, Melbourne VIC Part Time | 25–30 hours per week Join a growing heavy equipment business in a key coordination role Vertu Equipment Victoria is seeking an organised and proactive Pre-Delivery & Warranty Coordinator to join our Service team in Dandenong South. This is a newly created, part-time position with responsibility for coordinating machine pre-delivery activities and managing warranty administration across our SANY equipment range. Working closely with Sales, Service, Parts, suppliers and SANY, you will help ensure machines are prepared and delivered on time while making sure warranty claims are properly documented, submitted, followed up and recovered. Flexible part-time working arrangements can be discussed for the right candidate. About Vertu Equipment Vertu Equipment distributes SANY construction equipment across Australia, New Zealand and the Pacific. SANY is one of the world’s largest construction equipment manufacturers, and our product range continues to grow across:
- Excavators
- Loaders
- compaction equipment We have recently opened a second Victorian site in Lara and are continuing to expand our Service and Parts teams. Aftersales is a key part of Vertu Equipment’s growth strategy, and the Pre-Delivery & Warranty Coordinator will play an important role in supporting our customers, improving delivery outcomes and ensuring warranty claims are managed efficiently across the business.

About the role
You will coordinate machines from order through to customer handover, including tracking incoming equipment, organising freight, arranging attachments and fit-out requirements, monitoring pre-delivery progress and preparing handover documentation.



You will also take ownership of warranty administration across the business, ensuring claims are supported by the correct evidence, submitted within required timeframes and followed through to payment. The role is based at our Dandenong South facility and also provides support to our Lara site.

Key responsibilities

- Coordinating pre-delivery activities for new machines sold
- Opening and maintaining pre-delivery job cards
- Tracking machines from SANY through shipping, port clearance and arrival
- Coordinating inbound and outbound freight and transport
- Inspecting incoming machines and reporting transport damage
- Raising purchase orders for attachments and fit-out items
- Following up suppliers and monitoring lead times
- Coordinating pre-delivery inspections and fit-out with the Service team
- Keeping Sales updated on machine progress and delivery dates
- Checking pre-delivery documentation, photos, machine hours and sign-off prior to release About you
- At least 2 years' experience in warranty administration, ideally within a heavy equipment, truck, agricultural, automotive or similar dealership environment
- Experience preparing and submitting OEM warranty claims
- Experience raising purchase orders and dealing with suppliers and freight providers
- Good organisational skills and strong attention to detail
- The ability to manage multiple machines, suppliers, claims and deadlines at the same time




- A practical understanding of machinery and the ability to interpret technician reports
- Good communication and follow-up skills
- Confidence using Microsoft Excel, Outlook and dealer or ERP systems
- A current Australian driver's licence Highly regarded Experience in any of the following would be advantageous:
- SANY or another major equipment manufacturer
- Import freight, shipping documentation or port clearance
- Heavy construction equipment
- Crushing and screening equipment
- Asphalt or road construction machinery
- Trucks or electric vehicles
- Diesel or heavy plant mechanical environments
- Forklift licence What we're looking for The right person will be: Organised and thorough – able to track multiple machines and claims without losing detail. Persistent – comfortable following up suppliers, freight providers and manufacturers until matters are resolved. Commercially aware – understands the importance of both on-time delivery and recovering legitimate warranty costs. A explicit communicator – keeps Sales, Service and Parts informed and raises potential delays early. Reliable and accurate – maintains records that can stand up to manufacturer and internal review. Hours This is a part-time position of approximately 25–30 hours per week. We are open to discussing flexible

working hours
and days for the right candidate.

How to apply
If you have experience in warranty administration, pre-delivery coordination, logistics or heavy equipment and enjoy keeping complex jobs organised from start to finish, we would like to hear from you. Please apply through SEEK with your resume and a brief cover letter outlining your relevant experience.

📌 Pre-Delivery & Warranty Coordinator – Part Time (Dandenong South)
🏢 Vertu Equipment Victoria Pty
📍 Dandenong South