Retail Manager

Hariri Chickens Pty Ltd – Kogarah, NSW

Location: 140 Railway Parade, Kogarah NSW 2217

Employment Type: Full-Time, Permanent

Salary: $80,000 – $90,000 per annum plus superannuation

Occupation: Retail Manager (General) – ANZSCO 142111

Recruitment Agency: Superior Recruitment Services

About the Business

Hariri Chickens is a well-established Australian food retail and takeaway business that has proudly served the Sydney community since 1994. Known for its signature charcoal BBQ chicken, traditional Lebanese flavours and quality food offerings, Hariri Chickens has developed a strong reputation for providing freshly prepared meals, reliable customer service and a welcoming environment.

With locations in Kogarah and Panania, Hariri Chickens offers a variety of products, including BBQ chicken, burgers, wraps, salads, sides and family meal combinations. The business serves a diverse customer base through its takeaway and dine-in services, with a strong focus on product quality, customer satisfaction and efficient daily operations.

As part of its ongoing operations, Hariri Chickens Pty Ltd is seeking an experienced and motivated Retail Manager to oversee the day-to-day retail operations of its Kogarah establishment.

Superior Recruitment Services is advertising this position on behalf of Hariri Chickens Pty Ltd.

About the Role

The Retail Manager will be responsible for planning, organising and controlling the daily retail operations of the Kogarah business.

The successful candidate will oversee staff management, inventory control, purchasing, supplier coordination, retail sales performance, budgeting and customer service standards.

The role requires a capable manager who can independently manage operational responsibilities, maintain effective business procedures and contribute to the continued success and profitability of the establishment.

Key Duties and Responsibilities

The successful candidate will be responsible for:

- Planning, organising and overseeing the daily operations of the retail establishment to ensure efficient and effective business performance.
- Determining product ranges, stock requirements, inventory levels and customer service standards based on business needs and customer demand.
- Developing and implementing purchasing procedures, product pricing strategies, promotional activities and operational policies to support business growth.
- Monitoring daily sales,



financial transactions, operating expenses and business performance to identify opportunities for improvement.
- Managing business budgets, controlling operational costs and preparing financial and operational reports for management.
- Coordinating purchasing activities, maintaining relationships with suppliers, negotiating supply arrangements and ensuring timely delivery of products and materials.
- Recruiting, training, rostering, supervising and evaluating employees to maintain appropriate staffing levels and operational efficiency.
- Establishing and maintaining effective stock control systems, including stocktaking, monitoring wastage and ensuring accurate inventory records.
- Overseeing point-of-sale operations, cash handling procedures, daily sales reconciliation and financial recordkeeping.
- Maintaining consistent standards for product presentation, customer service and overall retail operations.
- Planning and coordinating marketing initiatives, promotional offers and sales activities to attract customers and improve business revenue.
- Managing customer enquiries, handling complaints and implementing appropriate measures to maintain high levels of customer satisfaction.
- Ensuring compliance with applicable workplace health and safety requirements, food safety regulations, hygiene standards and relevant business policies.
- Reviewing operational procedures, identifying areas for improvement and implementing strategies to enhance productivity, service delivery and profitability.
- Reporting business performance, staffing requirements and operational matters to the company management.

Qualifications and Experience

To be considered for this position, applicants should demonstrate the following:

- An AQF Diploma or higher qualification in Retail Management, Business Management, Hospitality Management or a closely related discipline. At least three years of relevant experience may substitute for a formal qualification.
- A minimum of two years of relevant experience in retail management,



store management or a comparable customer-facing business management role.
- Demonstrated experience managing day-to-day business operations, supervising staff and maintaining operational standards.
- Sound understanding of retail inventory management, purchasing procedures, stock control and supplier coordination.
- Experience monitoring sales performance, managing business expenses, preparing budgets and maintaining financial records.
- Strong leadership and staff management skills, including recruitment, training, rostering and performance supervision.
- Excellent communication, organisational, time management and problem-solving abilities.
- Strong customer service skills and the ability to respond professionally to customer enquiries and complaints.
- Familiarity with point-of-sale systems, cash handling procedures and retail reporting processes.
- Knowledge of workplace health and safety requirements and relevant food safety and hygiene standards.
- Ability to work independently, exercise sound judgement and manage competing operational priorities.

Previous management experience in food retail, takeaway food operations, quick-service establishments or similar high-volume retail environments will be highly regarded.

Employment Benefits

- Permanent, full-time employment.
- Market-competitive salary of $80,000 – $90,000 per annum plus superannuation.
- Opportunity to work with an established Sydney business with a long-standing community presence.
- Supportive working environment with responsibility for managing daily business operations.
- Opportunity to contribute to business performance, operational improvements and ongoing growth.

How to Apply

If you have the relevant qualifications, management experience and skills required for this position, we encourage you to apply.

Please submit your updated resume and a cover letter outlining your relevant qualifications, employment experience and suitability for the role through SEEK.

Shortlisted applicants may be contacted for further information or an interview.

Superior Recruitment Services

Recruiting on behalf of Hariri Chickens Pty Ltd.

Hariri Chickens Pty Ltd is an equal opportunity employer. Applications are welcome from all suitably qualified candidates, and selection will be based on relevant skills, qualifications and experience.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

📌 Retail Manager (Kogarah)
🏢 Hariri Chickens
📍 Kogarah