Moncrieff Technology Solutions Pty Ltd is seeking an experienced Systems Administrator to support, maintain and improve the organisation’s Windows systems, server infrastructure, network setting, security controls and end-user technology.

The role will involve administering Microsoft environments, maintaining system and network performance, managing user access and security, troubleshooting infrastructure issues, supporting technology deployments and maintaining reliable IT operations.

## Key Responsibilities

* Install, configure, maintain and troubleshoot Windows operating systems, Windows Server environments and related IT infrastructure.

* Administer Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, Exchange, Group Policy, user accounts and access permissions.

* Manage user provisioning and deprovisioning, role-based access controls, multifactor authentication and other system security controls.

* Monitor, maintain and troubleshoot network infrastructure, including Cisco routers and switches, VLANs, VPNs, DNS, DHCP, routing and related connectivity services.

* Diagnose and resolve Level 2 and Level 3 hardware, software, operating system, server, network and connectivity issues.

* Investigate recurring incidents, conduct root-cause analysis and implement corrective and preventative solutions.

* Support the deployment, imaging, configuration, patching, upgrading and ongoing maintenance of desktops, laptops and other endpoint devices.

* Administer and support endpoint and systems management technologies, including Microsoft Intune and Microsoft Configuration Manager (SCCM).

* Monitor infrastructure performance using appropriate system and network monitoring tools and identify opportunities for improvement.

* Support system security, backup, recovery and continuity procedures to maintain system integrity,



reliability and availability.

* Maintain technical documentation, system configurations, operational procedures, troubleshooting guides and incident records.

* Assist with infrastructure upgrades, technology deployments and network improvement projects.

* Liaise with internal stakeholders, technology vendors and external service providers to resolve infrastructure issues and support IT projects.

* Assess existing infrastructure requirements and contribute to recommendations for future systems, network and technology improvements.

## Essential Skills and Experience

* Relevant qualification in Information Technology, Computer Science, Network Engineering or a related discipline, or equivalent demonstrated experience (onshore qualification preferred).

* Relevant professional experience (preferably onshore) in systems administration, IT infrastructure, network administration or technical support.

* Practical experience administering Windows Server, Active Directory, Microsoft Entra ID/Azure AD and Microsoft 365.

* Experience with user account administration, permissions, Group Policy, MFA and access-control technologies.

* Strong knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching and VPN technologies.

* Experience troubleshooting complex server, workstation, network, software and connectivity issues.

* Experience working with endpoint management and infrastructure technologies such as Intune and SCCM.





* Ability to investigate incidents, conduct root-cause analysis and implement permanent solutions.

* Strong understanding of IT security, system integrity and infrastructure performance.

* Strong analytical, problem-solving, communication and technical documentation skills.

* Ability to work independently and collaboratively while managing competing technical priorities.

## Desirable Skills

* Experience with Cisco and Fortinet networking equipment, firewall administration and SD-WAN environments.

* Experience with Microsoft Infrastructure and Modern Workplace technologies.

* Experience with virtual infrastructure and technologies such as vSphere.

* Experience with infrastructure monitoring tools such as PRTG and Connectwise Platform.

* Experience with Jira, ConnectWise or similar IT service management platforms.

* Experience supporting infrastructure deployment, migration and upgrade projects.

* Familiarity with backup, recovery, disaster recovery and business continuity procedures.

## What We Offer

* Annual salary of AUD $80,000–$95,000 plus superannuation, subject to experience and the applicable market salary rate.

* An opportunity to work across systems administration, Windows infrastructure, networking, security and technical support.

* A professional environment focused on reliable systems, technical problem-solving and continuous improvement.

## How to Apply

Interested applicants are invited to submit their résumé and a cover letter outlining their relevant qualifications, experience and technical skills through SEEK.

Any questions? Please feel free to reach out via email to [email protected] or a phone call at (08) 9473 3888.

Pay: $80,000.00 – $95,000.00 per year

Work Location: In person

📌 Systems Administrator – IT Infrastructure & Support (Victoria Park)
🏢 Moncrieff Technology Solutions
📍 Victoria Park