Lead Investigations Officer — Complex Guardianship Townsville City

Lead Investigations Officer — Complex Guardianship Townsville City

30 Oct
|
Queensland Government
|
Townsville

30 Oct

Queensland Government

Townsville

Virtual Assistant-Operations

Location: Remote

EmploymentType: Part time(approx.20hours/week),withpotentialtoscale

AbouttheRole

WearecurrentlyhiringforoneourclientbasedinAustralia,we'relookingforahighlyorganised,systems-drivenOperations VAtoworkdirectlywiththeCEOofthecompanyandcoordinatetheoperationalengineoftheiraccountingpractice.

Thisrolesitsfirmlywithintheaccountingdomain. YoumustunderstandAustralianbookkeepingandmanagementaccountingfundamentals. However,thisisnotastandaloneclientaccountantrole.

Yourfocuswillbe:
Operationalexecution
Workflowcoordination
Systemmanagement
Capacityoversight

Thisisanindependentcontributorroleforsomeonewhothrivesinstructuredenvironments,respectssystems,andknowshowtoimproveefficiencywithoutdisruptingoperationalstability.

KeyResponsibilities
Organise,assign,track,andmonitortasksthroughClickUp.
Monitorteamcapacityandensureworkisdeliveredaccordingtoclientagreementsanddeadlines.
MaintainorganiseddocumentationandfilingsystemswithinGoogleWorkspace.
AssisttheCEOwithoperationalplanning,prioritisation,summaries,andinternalinitiatives.




Trackactionitemsandensuretasksarefollowedthroughandcompleted.
Conductpreliminaryqualitychecksonreconciliations,coding,andworkpapers.
Monitorscopeadherenceandflaganyout-of-scopework.
Assistwithtrackingagedreceivablesandotherinternaloperationalmatters.
Stepinandsupporthands-onwhenneededtokeepimportantdeadlinesontrack.
Supporttheonboardingofnewteammembersintocompanytoolsandworkflows.

Must-HaveQualifications
Backgroundinoperations,practicemanagement,adminVAorexecutivesupportwithinanaccountingfirm
StrongunderstandingofAustralianbookkeepingfundamentals(GST,BAS,payroll,super,month-end)
Hands-onexperiencewithClickUp(dashboards,workflows,templates)
ExperiencewithXero,QuickBooksOnlineand/orMYOB
Systems-orientedmindsetwithrespectforexistingframeworks
Abilitytooperateindependentlywithoutclosesupervision

WhoThisRoleSuits

Thisroleisidealforsomeonewithintheaccountingindustrywhoenjoysoperations,structureandexecutionmorethanpurelytechnicalaccountingwork,andwantstoworkcloselywithaCEOinagrowingaccountingpractice.

📌 Lead Investigations Officer — Complex Guardianship Townsville City
🏢 Queensland Government
📍 Townsville

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