We are currently hiring multiple Customer Service All-Rounders to join our team across our Oatley Village Pies and Patisserie New York stores in our Mortdale, Oatley, Caringbah, Revesby, Rosebery locations.

This is a hands-on role suited to people who enjoy a rapid-paced environment, take pride in their work, and can consistently deliver great customer service.

About the Role

You will be part of the front of house team attending to customers, helping run daily operations while maintaining high standards across both brands.

Key Responsibilities
Preparing and serving coffee and beverages
Providing friendly and efficient customer service
Serving pies, cakes, pastries, and related products
Opening and closing the store in line with procedures
Accepting deliveries, unpacking stock, and managing proper storage and stock rotation (FIFO)
Following daily operational checklists and SOPs
Handling orders (in-store, phone, and online pickups)
Maintaining cleanliness and presentation of the store
Restocking and basic food handling





What We’re Looking For
Experience in a café, bakery, or similar workplace
Previous practical experience making coffee in a work setting ( minimum 6 months experience)
Reliable, punctual, and able to follow structured procedures
Strong attention to detail and presentation
Positive attitude and team-focused mindset
Ability to work independently when required
Flexible availability, including weekends

What We Offer
Multiple positions available (casual hours to full time hours)
Stable hours for the right candidates
Supportive and structured work setting
Opportunity to grow within an established business
Staff discounts across both brands

Pay: $28.00 – $38.00 per hour

Expected hours: 10.0 – 30.0 per week

Benefits:
Employee discount

Experience:
Coffee: 1 year (Preferred)

Work Authorisation:
Australia (Preferred)

Work Location: In person

📌 Customer Service All Rounder Caringbah (Australia)
🏢 Patisserie New York
📍 Australia