30 Oct
|
Everything Fleet
|
Newcastle
30 Oct
Everything Fleet
Newcastle
Remote Travel Assistance Coordinator
We're looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
Respond to client inquiries via email, phone, and messaging systems
Process itinerary changes, cancellations, and special travel accommodations
Provide accurate guidance on travel requirements and agency policies
Conduct proactive check‐ins with clients ahead of travel dates
Efficiently manage and resolve customer concerns with professionalism
Provide support via email, chat, and phone
Assist with updates, changes and general client inquiries.
Share helpful information related to upcoming plans and arrangements.
📌 Airport Car Rental Concierge — Customer Experience Pro Newcastle
🏢 Everything Fleet
📍 Newcastle