For over 30 years, we've helped people and businesses succeed through practical accounting, tax and business advice. We guide and empower our clients in their journey to improve their business and financial performance, manage risks and to achieve success, with peace of mind. We bring the same approach to our team, offering meaningful work, variety, flexibility and support without the burnout.

About the Role

We're seeking a proactive Client Services Coordinator to support our team and deliver a seamless client experience. You'll take ownership of client onboarding, compliance workflows, database management and ongoing client administration, helping keep everything organised and on track.

Key Responsibilities
Manage client onboarding, offboarding and client records
Provide exceptional client service and reception support
Coordinate compliance workflows, lodgements and documentation
Monitor ATO correspondence, lodgement deadlines and outstanding actions




Liaise with clients to obtain information and keep workflows moving
Support general office administration and daily operations

About You
Client services or administration experience, ideally within skilled services
Highly organised with strong attention to detail
Confident prioritising, problem solving and working independently
XPM, FYI, Xero, DocuSign and ATO experience highly regarded
Comfortable using AI and recent technology to improve efficiency and client service
Reliable, proactive and committed to delivering quality client service

What's in It for You?
Supportive, close-knit team that genuinely values life work balance
Ongoing training and development opportunities
Wide-ranging role with plenty of ownership and client interaction
Long term opportunity within a well-established firm
J-18808-Ljbffr

📌 Client Services Coordinator Melbourne
🏢 HR Staff n' Stuff
📍 Melbourne