Senior Customer Advocacy & Disputes Leader Melbourne

Senior Customer Advocacy & Disputes Leader Melbourne

30 Oct
|
Qantas Airways
|
Melbourne

30 Oct

Qantas Airways

Melbourne

Jetstar is seeking a Senior Customer Advocacy Specialist to lead the resolution of complex and sensitive customer disputes from our Collins Street headquarters in Melbourne. You will manage high-risk complaints, conduct thorough investigations, and communicate outcomes empathetically to customers and regulators.

The role requires robust written and verbal communication, regulatory awareness, and the ability to collaborate with legal teams.
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📌 Senior Customer Advocacy & Disputes Leader Melbourne
🏢 Qantas Airways
📍 Melbourne

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