Technical Support Engineer Sydney

Technical Support Engineer Sydney

30 Oct
|
Genetec
|
Sydney

30 Oct

Genetec

Sydney

Genetec Inc. in Sydney seeks a Technical Support Engineer to provide post-sales support to customers via email, phone, text chat or in office. Based in Sydney, you will report to the Customer Experience Team Lead (Australia) and work with R&D; engineers to resolve issues and evolve support processes.

You will diagnose complex problems, document findings in the CRM and ticketing systems, and maintain deep product knowledge to help customers while managing priorities in a quick-paced setting.

📌 Technical Support Engineer Sydney
🏢 Genetec
📍 Sydney

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