Conscious Care Group Pty Ltd is a boutique NDIS provider specialising in Supported Independent Living (SIL) across the South-East Queensland region. Following a period of strong growth, we are excited to invite applications for a Service Delivery Manager (SDM) to join the team

This is a leadership role reporting to the Operations Manager, with responsibility for leading Mental Health Support Workers and SIL House Leaders, ensuring high-quality, compliant, and person-centred service delivery.

At Conscious Care Group, we pride ourselves on a supportive, values-driven culture, strong leadership collaboration, and a genuine focus on staff wellbeing, safety, and development.

About the Role

The Service Delivery Manager plays a critical role in operational leadership and NDIS compliance across SIL services, including SIL, STA/MTA and SDA environments.

You will be responsible for:
Leading and supporting a team of 10+ Support Workers and House Leaders
Rostering and workforce coordination




Conducting and attending stakeholder and participant meetingsCompleting risk assessments and providing weekly/fortnightly stakeholder updates
Organising and coordinating staff training (PBSP, Restrictive Practices, etc.)
Maintaining solid NDIS compliance across services
Supporting positive culture, accountability, and quality outcomes

What We’re Looking For

To be successful in this role, you will bring:
Demonstrated experience in the NDIS sector
Robust leadership and people-management skills
Sound understanding of NDIS Practice Standards and compliance requirements
Excellent communication and stakeholder engagement skills

Mandatory Requirements
NDIS industry experience
Current QLD Blue Card
Yellow Card or NDIS Worker Screening Check (NDISWC)

What We Offer
Generous Remuneration
Company Vehicle & Fuel Card
Work Laptop and mobile phone
Corporate health insurance discount
Supportive and cooperative leadership team
Positive, inclusive workplace culture

📌 Service Delivery Manager Brisbane
🏢 Conscious Care Group
📍 Brisbane