It Service Desk Lead — High Volume Support Melbourne (Australia)

It Service Desk Lead — High Volume Support Melbourne (Australia)

30 Oct
|
Arcare
|
Australia

30 Oct

Arcare

Australia

Arcare in Melbourne seeks an IT Service Desk Team Leader to direct daily IT service desk operations, ensuring timely handling, escalation, and resolution of high-ticket requests. You will drive performance reporting and continuous improvement while maintaining productive service desk processes.

The role requires experience leading a busy service desk, coordinating equipment orders, and mentoring staff, with robust communication to non-technical stakeholders.

📌 It Service Desk Lead — High Volume Support Melbourne (Australia)
🏢 Arcare
📍 Australia

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