Installation Service & Warranty Administrator

Join a supportive team where you’ll play an important role in keeping warranty and maintenance work moving. This is a varied administration and coordination position suited to someone who enjoys working with customers, builders and contractors while keeping multiple jobs organised and on track.

Reporting to the Installation and Warranty Manager, you’ll coordinate warranty and maintenance activities from the initial claim through to job completion and contractor payment.

Your responsibilities will include:
Receiving, assessing and logging customer warranty claims
Booking site inspections and coordinating site reports
Setting up warranty and maintenance jobs across internal systems
Scheduling contractors and following up the progress of works
Coordinating the return of contractors for defective work
Preparing and following up quotes for builders
Providing builders with explicit and timely progress updates
Reviewing site photos and completed works
Processing contractor payments
Supporting the wider Installation Administration team as required





About You

You’ll be organised, approachable and comfortable managing competing priorities. You’ll also bring:
Solid administration and coordination skills
Excellent attention to detail
Clear written and verbal communication skills
Confidence communicating with customers, builders and contractors
Good time management and the ability to work to deadlines
Solid computer skills and a willingness to learn new systems
A positive, professional and team-focused approach
The flexibility to adapt as priorities and situations change

Why Join Beaumont Tiles?

This is a great opportunity to join a collaborative team and take ownership of a varied role where your organisation and follow-through will make a genuine difference to the customer experience.

You’ll work across a broad range of warranty and maintenance matters, build strong working relationships and help ensure each job is completed efficiently, safely and professionally.

📌 Installation Service Sydney
🏢 Beaumonts
📍 Sydney