We have an exciting chance for an Order Management Specialist to join our Retail team, supporting the end-to-end order-to-delivery cycle for Bosch retailers across Australia and Current Zealand.

In this role, you will act as a key operational control point, ensuring retail order execution is accurate, compliant and delivered to a high standard. You will play a critical role in managing order activity, resolving enquiries, coordinating returns and loan orders and maintaining robust relationships with retail partners.

What does this role involve?
Serve as a key point of contact for retail customers across AU & NZ
Manage enquiries via phone, email, and shared mailboxes
Provide timely updates on order status, availability, pricing and product information
Ensure all enquiries are handled in line with internal processes, approvals and escalation pathways

End-to-End Order Management
Process and manage retail orders accurately in SAP and related systems
Handle order entry, amendments, delivery blocks, releases and follow-ups
Resolve issues relating to stock, pricing, product discrepancies and delivery
Maintain complete and auditable records,

📌 Order Management Coordinator Queensland (Australia)
🏢 Y-AXIS
📍 Australia