About AEFS
AEFS Group (All Essential Fire Services) is an established Victorian fire protection company working across electrical, sprinkler and portables. We service 450+ clients, including major hospitals, universities and local councils. We’re looking for an experienced Service Coordinator to keep our maintenance program running on time and compliant.

The role

You’ll report to our Service Delivery Manager and work with a second coordinator to schedule and support a team of 30 field technicians:
Schedule routine AS 1851 maintenance runs, defect repairs and reactive callouts
Be the first point of contact for technicians and clients
Track compliance against contract schedules and flag risks early
Keep job records, service reports and documentation accurate in Uptick




Keep client communication transparent, from booking through to completion

About you
2+ years coordinating or scheduling in fire protection (essential)
Working knowledge of AS 1851 and fire systems: detection, sprinklers, hydrants, portables
Uptick experience strongly preferred
Highly organised, calm under pressure, and transparent with technicians and clients
Full working rights in Australia

What we offer
$90,000 + super
Reliable, growing business with major long-term contracts
A supportive team where your work directly affects compliance and safety
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📌 Service Coordinator – Fire Protection Services Melbourne (Australia)
🏢 AEFS Group
📍 Australia