Senior Dispute Resolution Specialist Customer Support Melbourne (Australia)

Senior Dispute Resolution Specialist Customer Support Melbourne (Australia)

30 Oct
|
Transurban
|
Australia

30 Oct

Transurban

Australia

Transurban in Melbourne seeks a Senior Customer Specialist Support Advisor - Dispute Resolutions to resolve complex customer complaints and drive timely outcomes. The role includes addressing escalations, coaching teams, and owning high-risk cases within a quick-paced environment.

You will analyze complaint data to identify systemic issues, support frontline staff, and prepare formal correspondence for executives and external bodies. This is a hybrid, full time prospect with strong benefits.
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📌 Senior Dispute Resolution Specialist Customer Support Melbourne (Australia)
🏢 Transurban
📍 Australia

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