- 6 month role with possible extension
- Brisbane CBD based
- Queensland Government client

Key responsibilities of the Business Analyst role include:

- Lead a comprehensive review and assessment of the current system setting, including functionality, business processes, reporting capabilities, strengths, limitations, risks and opportunities for improvement.
- Lead the capture and development of business and solution requirements and associated deliverables.
- Development and analysis of process diagrams, future-state business processes, operating models and capability requirements using recognised business analysis methodologies.
- Undertake market scanning and research to identify leading industry solutions that align with organisational objectives and service delivery requirements.
- Represent the department and manage consultations with a diverse set of stakeholders, including but not limited to other state Government departments, other levels of government and the non-government sector.
- Contribute to the delivery of projects by effectively participating in project planning sessions, team meetings and lead facilitation of stakeholder workshops.
- Perform gap/fit analysis to evaluate ICT solution desirability and alignment with organisational needs, and any consideration required regarding existing department systems.
- Collaborate with business, technical and architecture stakeholders to assess solution alignment with enterprise architecture, existing technology investments and future strategic direction.




- Engage with vendors during market scan processes to evaluate technical capabilities and conduct functional analyses to identify products that best meet business requirements.
- Evaluate initiative impacts and organisational change management requirements for changes in business processes with emphasis on risk minimisation, business continuity and maintaining an efficient, cost effective and responsive service delivery environment.

Essential requirements

- Demonstrated ability in developing high-quality reports, business cases, evidence based options papers, and presentations for senior executives and governance committees and Program Boards.
- High level communication and negotiations skills as demonstrated by successful outcomes in the areas of presentation, consultation, negotiation and change management including the ability to prepare, coordinate and present timely and accurate advice.
- Demonstrated project management experience and methodologies, preferably applying Agile project management methodologies.

Desirable requirements

- Experience with business reform/transformation and enabling change projects/programs.
- Experience working within Government service delivery environments.
- Experience working within a human services environment.
- Experience using tools such as Azure DevOps for project schedule and delivery management across the software development lifecycle.
- Experience working with Dynamics 365 platform which entail complex integrations with external stakeholders.
- Experience working with clients and solutions that necessitate a high level of information security involving sensitive personal information.

Closing Date: 5 November 2026

For more information, please contact Angela Anderson at [email protected]

📌 Senior Business Analyst (Brisbane)
🏢 Eden Ritchie Recruitment
📍 Brisbane