- Deliver a consistent, locally relevant employee experience across assigned international locations, supporting employees and managers throughout the employment lifecycle.
- Coordinate onboarding and offboarding with PX Business Partners, Talent Acquisition, IT, Payroll, and Legal to ensure employment documentation, eligibility checks, equipment, systems access, payroll, and benefits are addressed at the appropriate milestones.
- Prepare employment contracts, amendments, and employee letters using approved local templates, coordinating review of nonstandard requirements with Legal or other specialists.
- Maintain accurate HRIS records and personnel files, process employee changes, and reconcile information across systems and providers.
- Coordinate payroll inputs, leave administration, and benefits support with internal teams and external providers.
- Serve as a day-to-day operational contact for employees, managers, local providers, and employers of record (EORs); resolve queries, monitor service delivery, and escalate complex or nonstandard matters.
- Support recent-country and entity launches by coordinating assigned operational workstreams for employment processes,



systems, payroll, benefits, and employee support, including transitions from EOR arrangements.
- Partner with Global Mobility to coordinate documentation and milestones for immigration, work authorization renewals, relocations, and international transfers.
- Support managers through performance reviews, promotion cycles, talent reviews, and development programs by explaining established processes, coordinating activities, and tracking deadlines.
- Maintain process guides, employee resources, and compliance calendars, partnering with specialist teams on reporting and audit requirements.
- Use employee feedback and operational reporting to identify service gaps, resolve recurring issues, and improve the employee experience.
- Implement process improvements, automation, and system enhancements within established global standards and local requirements.
- Collaborate across countries and time zones, maintaining effective handoffs and close alignment with U.S.-based peers and the central PX team.

📌 People Experience Ops Partner (Melbourne)
🏢 Shield AI
📍 Melbourne