We're a growing disability services provider and we're looking for an organised Administration Officer to support our office and care teams. This is a part-time role, and the hours could grow as we do.

Key tasks

• Answer phone calls and emails from participants, families, support coordinators and referrers

• Process new referrals and help with intake paperwork and service agreements

• Keep participant and staff records up to date in our CRM

• Support rostering, including filling shift changes and confirming shifts with support workers

• Prepare NDIS claims and invoices, and help with Support at Home billing

• Track staff compliance documents (NDIS Worker Screening, first aid, WWCC, police checks) and follow up on expiries

• File documents and keep folders in order so the right version is always easy to find





• Handle general office admin and help the management team when needed

What we're looking for

• Admin experience in disability (NDIS), home care, Support at Home or aged care. This is essential.

• Social Media Management

• Confidence with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and with CRM systems

• Clear communication, both on the phone and in writing

• Robust attention to detail and the ability to manage several tasks at once

• Discretion with private and sensitive information

• NDIS Worker Screening Check, or willingness to get one

To apply, send your resume and a short note about your admin experience in disability or home care.

📌 Administration Officer – Community (Sydney)
🏢 Important Company of the Sector
📍 Sydney