About the role

AAR Global Services – Australia Pty Ltd is seeking a Project Coordinator to support customers in Brisbane, QLD. This position requires excellent communication, organizational and interpersonal skills to collaborate with clients and internal teams and to coordinate and track project activities, opportunities, and risks. The Project Coordinator will work closely with the PMO Regional Manager and PMO Director to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. The Project Coordinator will frequently communicate and work alongside Programming and Product Specialist teams. A high level of technical aptitude is required to consistently reanalyze and improve Trax strategies and processes. Domestic and international travel may be required to support customer implementations and project delivery.

Key responsibilities

- Responsible for seeing the Implementation Project through to its ultimate and successful completion, ensuring successful and timely delivery of all deliverables and successful and timely completion of all tasks

- Communicate frequently with the PMO Regional Manager or PMO Director to ensure that the appropriate Company personnel and resources are available or reserved as required for the overall success of the Implementation Project

- Act as the point of contact and communicate the project status to relevant stakeholders and communicate timeline changes and new information to project team

- Communicate clearly with the customer to identify and define project requirements, scope, objectives and priorities

- Ensure that the new customer's requests, issues and questions are addressed, completed on time, and with acceptable quality

- Acts as a catalyst to resolve project problems and conflicts,



obtaining the assistance whenever necessary of the management to resolve issues

- Apply lessons learned and recommendations from prior participation on other Company implementation projects

- Escalate to PMO Regional Manager or PMO Director any potential pitfalls or detrimental decisions by the new customer that impact the success or timeline of the Implementation Project

- Adhere to budget by monitoring expenses and implementing cost-saving measures and create and maintain comprehensive project documentation, plans and reports

- Defines and implements system trans codes, configuration switches, settings, and work with the new customer to manage the status of data migrated into the Company and assist on its validation

- Creates and maintains comprehensive project documentation, plans and reports. Ensures all needed documentation is current and properly filed and stored.

- Other duties as assigned.

About you

- Experience analysing business requirements, configuring enterprise software solutions, supporting system implementations and coordinating enterprise software deployment projects within aviation maintenance, airline operations, MRO environments or related industries

- Demonstrated knowledge of aviation maintenance operations, airline engineering processes, MRO environments, or aviation software implementation projects

- An ability to prepare and interpret flowcharts, schedules and step-by-step action plans

- Advanced knowledge of aviation maintenance

- Strong technical aptitude and ability to understand, configure, and support enterprise aviation maintenance software solutions

- Solid organizational skills, including multitasking and time-management

- Strong client-facing and teamwork skills

- Familiarity with risk management and quality assurance control

- Documentation management and ability to use project management tools

- Bachelor's degree in Business Management, Information Systems, Project Management or a related discipline and at least 2 years of relevant experience; alternatively, a minimum of 5 years of relevant skilled experience may substitute for formal qualifications

📌 Project Coordinator (Brisbane)
🏢 AAR Global Services - Australia
📍 Brisbane