About the role

Reporting to the Director Aged Care Services, you'll lead our Care Partners and Care Coordinators across Support at Home and CHSP in-home services. You'll oversee daily operations, support quality care management and work closely with clinical, quality, rostering and social support managers to achieve positive outcomes for participants, carers and families.

Key responsibilities
Lead, coach and develop Care Partners and Care Coordinators
Oversee care management, participant risks, team performance and service targets
Develop and monitor program budgets and review participant expenditure
Maintain accurate reporting and oversee team compliance checks
Respond to complex issues, review incidents and escalate concerns appropriately
Improve operational procedures with the Quality and Compliance team
Contribute to service planning, program development, submissions and growth opportunities

About you
A tertiary qualification in Allied Health, Social Work, Nursing, Community Services or an equivalent discipline
At least five years of relevant leadership experience in aged care, disability or community care




Robust experience delivering in-home and community support for older people
Skills in staff management, service planning, budgeting and resource management
Sound knowledge of Support at Home, CHSP, restorative and transitional care programs, and relevant aged care requirements
Clear communication, practical judgement and a collaborative approach to solving problems
Australian working rights, a current full or probationary driver's licence, a National Police Check and a Working with Children Check

About us

CO.AS.IT. has supported the Italian Australian community since 1968. Through our aged care, education, language and cultural services, we help people stay connected to their community, culture and the support they need.

Benefits
Confidential counselling and support services for your wellbeing
Salary packaging of up to $15,900 plus an additional $2,650 annually
Five weeks of annual leave and 15 days of personal leave each year for permanent staff, pro rata for part time employees
The prospect to support your community through services across Melbourne's Northern, Eastern and Western suburbs

📌 Home Care Manager Carlton (Australia)
🏢 CO.AS.IT. Italian Assistance Association​​​​​​​
📍 Australia