Royal Victorian Eye and Ear Hospital – Melbourne VIC
22h ago , from The Royal Victorian Eye & Ear Hospital
We are seeking a customer-focused and highly organized Patient Services & Access Administration Support Officer to join our Emergency Department team.
This part-time role provides essential administrative support across the Emergency Department, Switchboard, Admissions, Outpatient Booking Unit and Specialist Clinics.
The position primarily works after-hours and weekend day shifts, with shift times varying based on operational requirements.
As a key member of the Patient Services and Access team, you will be the first point of contact for many patients and visitors, helping to ensure a positive and seamless experience while supporting the delivery of high-quality healthcare services.
About youTo be successful in this role, you will have:Solid computer literacy and data entry skills.
Excellent verbal and written communication skills.
A strong customer service focus and commitment to patient-centered care.
High attention to detail and accuracy.




Ability to work effectively within a multidisciplinary team.
Initiative, flexibility and a positive attitude.
Commitment to quality, safety and continuous improvement.
Centrally located, close to public transport and a short walk to the CBD
Friendly culture
Salary packaging and subsidised car parking
5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading
The Eye and Ear is an equal opportunity employer.
About the Eye and EarThe Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria.
The hospital recently completed a major redevelopment.
For more information see The Royal Victorian Eye and Ear Hospital | Melbourne
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.
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📌 Ps&A Administration Support (Melbourne)
🏢 Royal Victorian Eye and Ear Hospital
📍 Melbourne