Location: **** Salisbury Std 16, Salisbury Stadium 16 & RPX, **** North Salisbury Blvd., Salisbury, MD *****, USA
Summary
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.
Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.
Essential Duties and Responsibilities
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties
Compliance with company dress code
Box Office
Operating POS system, including proper handling of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner consistent with guest service philosophy
Concession
Operating POS system, handling cash drawer, credit cards, travelers' checks, gift cards, redeemed coupons and concession stock inventory
Promoting the Regal Crown Club program
Operating, preparing and cleaning all concession equipment
Complying with all local, state and federal food safety laws
Abiding by all federal and state laws regarding breaks and/or meal periods
Ensuring required alcohol certification and training are current where applicable




Meeting legal age requirements if selling/serving alcohol, as required by state or local laws
Reading and understanding training materials on sexual harassment and discrimination
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
Inspecting backpacks and packages when applicable
Managing crowd control and assisting guests in finding seats when necessary
Enforcing MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a protected environment
Reporting issues to management
Perform in-theatre concession auxiliary sales as directed by management
Cleaning auditoriums at end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring cleanliness and operation of theatre vending equipment
Assisting with opening and closing duties as assigned
Advantages
Team members receive free movie passes and discounted concessions at any Regal location.
Eligible team members may participate in the 401(k) retirement plan with a company match, once they reach age 21 and have completed six months of service.




Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member and as box office cashier or progress toward completion required.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, evaluate alternatives and reach conclusions based on evidence.
Perform under pressure and/or opposition.
Personal Skills:
Excellent communication skills with customers, co-workers and management.
Establish goals, budget time and set priorities to achieve desired objectives.
Physical Demands
Stand, walk, sit, use hands to finger/handle/feel, reach with hands and arms and talk or hear.
Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
May lift up to 60 pounds.
Vision requirements include close, distance, peripheral, depth perception and ability to adjust focus.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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📌 Salisbury Stadium 16 & Rpx Team Member (South Australia)
🏢 Regmovies
📍 South Australia