at Hotel Group Head Office: PO BOX 612, Newcastle, NSW ****www.athotelgroup.com/careers
JOB DESCRIPTION
Guest Services Agent
Full Time | Multiple Properties
at Hotel Group is currently seeking highly motivated, well-presented, energetic person
who enjoys providing great service with a smile, to join our team as a Full Time Guest
Service Agent.
You will be able to work a flexible roster, which includes regular weekends.
Only short listed candidates will be contacted, local resident highly
regarded.
Duties and responsibilities:
General front office duties – checking guests in & out
Maintaining guest's accounts with accuracy
Ensure a very high level of customer service is constantly maintained




Maintain good communication and work relationships in all hotel areas and with
all properties
Processing large volumes of reservations in a timely and professional manner
Timely email management
The successful candidate will have:
Positive and "Can Do" attitude, robust work ethic and ability to work in a team
Excellent interpersonal and communication skills
Commitment to delivering a high level of customer service
Flexibility to respond to a variety of different work situations
The ability to multi task and demonstrate initiative
Excellent computer skills in the Office Suite

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📌 Guest Services Agent (Queensland)
🏢 Athotelgroup
📍 Queensland