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Guest Experience Attendant Bar Caf C3 A9 Events
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Port Macquarie
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Customer Service Officer
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Job Description
About the Centre
Located just minutes from the Port Macquarie CBD, this is more than a swimming pool — it's a vibrant community hub where people of all ages come to stay active, learn, and connect.
As part of The Y NSW, the centre plays an important role in supporting the local community. Every membership, class, and visit helps fund a wide range of youth and community programs — so working here means contributing to something bigger than just a job.
What you'll find here




The centre offers a dynamic aquatics environment, including:
50m outdoor Olympic pool
25m dive pool
Kids and toddler pool
Swim school programs for all ages
Aqua aerobics and fitness programs
It's a space that's always active — from early morning lap swimmers to families, school groups, and community programs throughout the day.
Your Role
Welcome members and visitors with exceptional customer service
Manage memberships, bookings, and program enquiries
Process payments and transactions accurately
Support smooth day-to-day centre operations
Handle customer feedback and resolve issues professionally
What We're Looking For
Friendly, skilled and approachable
Strong communication and problem-solving skills
Ability to multitask in a quick‐paced environment
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📌 Guest Experience Attendant - Bar, Café & Events (Port Macquarie)
🏢 Panthers Group
📍 Port Macquarie