The Yard Gym Kew - Strength & Conditioning Coach
Front of House / Social Media / Content Creator – The Yard Gym Kew
Lead FOH at our award‐winning Kew studio
Create standout content for a premium fitness brand
Growth pathways in a high‐performing team
Join our award‐winning Kew studio and lead front‐of‐house, social content, and member experience
30 hours per week | Monday to Saturday
Lead the Member Experience at Our Award‐Winning Kew Studio
The Yard Gym Kew is looking for an organised, energetic, and people‐focused Front of House Coordinator to lead the member experience at our premium boutique studio. This role suits someone who thrives in a quick‐paced environment, loves connecting with people, and takes pride in delivering exceptional service, strong sales performance, and on‐brand content.
Key Responsibilities
Front of House Operations
Welcome members with a warm, professional presence
Manage check‐ins, opening procedures, and smooth session flow
Conduct gym tours and handovers to the coaching team
Oversee Crèche operations for the 9:30am class
Maintain a clean, organised, premium‐standard environment
Social Media & Content Creation
Capture authentic moments on the gym floor - members, coaches, energy
Confidently shoot group training and behind‐the‐scenes content
Edit using CapCut, InShot, or Adobe Premiere Pro
Write engaging captions and respond to messages/comments
Stay across trends and create fast‐turnaround content when opportunities arise
Manage lead calls, follow‐ups,



and trial conversions
Maintain CRM accuracy and oversee the full customer journey
Handle membership and account enquiries
Update dashboards and support daily communication with the coaching team
Client Experience & Wellness Facilities
Deliver exceptional customer service and support
Address feedback with professionalism and care
Manage enquiries and bookings for saunas and recovery areas
Ensure all wellness spaces are maintained to a high standard
Who You Are
A confident communicator with a friendly, polished presence
Highly organised, reliable, and proactive
Passionate about health, fitness, and creating exceptional experiences
Comfortable with admin, systems (Mindbody, Microsoft Office, Canva), and multitasking
Skilled in video filming, photography, and editing
Strong understanding of social media platforms and engagement drivers
Confident with face‐to‐face sales and relationship building
Previous customer service or FOH experience (fitness preferred)
Availability
Mon–Fri 5:30am–11:00am
Sat 6:30am–10:30am
Why Join The Yard
A meaningful role at the heart of our member experience
A supportive, high‐performing team that values growth and professionalism
Opportunities for development and long‐term progression
Complimentary membership and access to recovery/wellness spaces
If you're ready to bring energy, organization, creativity, and genuine connection to a role that matters, we'd love to hear from you.
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📌 The Yard Gym Kew - Strength & Conditioning Coach (Melbourne)
🏢 Healthy People
📍 Melbourne