We are seeking a committed and customer orientated Heavy Vehicle Service Advisor to join our team at Northeast Truck Centre, Ormeau.
If you are passionate about the automotive industry and committed to providing the highest level of customer service, we want to hear from you!
As a Service Advisor your primary focus will be assisting our customers with bookings, ongoing communications throughout their service or repair, invoicing and vehicle collection.
Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.
That's the Northeast experience.
Key Responsibilities
Maintaining customer bookings calendar and ensure it is always up to date
Customer check in
Keeping lines of communication open between service team and customers
Assisting the service team with all customer facing aspects of the department
Answering phones and emails
About you
We are looking for someone that is a great team player and is dedicated to provide the first class customer service every time.
Customer Service experience
Ability to communicate the value of our service and repairs
Intermediate computer skills and DMS experience
Outstanding communication and interpersonal skills
Current Driver's License
About Us
Established in ****,



the Northeast Auto Group is a nationalaward-winning automotive retail and service organisation employing 600 peoplein South Australia, Victoria, Queensland, New South Wales and NorthernTerritory.
We deliver a complete customer experience through multiplebusiness units to provide the highest quality of service and innovativesolutions.
Our group of companies include Light and Heavy vehicle dealerships, Engineeringand Manufacturing division, Agricultural and Construction Equipment Solutionspartnering with renowned and reputable OEM brands across the nation.
We are a high-performance business.
Our success is built onhard work and skilfulness.
We employ the best, and we invest in our people tomake sure their knowledge is second-to-none.
We go the extra mile, and we willalways deliver.
*Please note that as part of the recruitment process you may be requested toundergo various pre-employment checks, such as a Right to Work in AustraliaCheck, National Criminal Police Check or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer andwelcomes applications from a diverse range of backgrounds to apply for ourpositions.
Northeast Auto Group is committed to creating an inclusive workenvironment for all employees.
In order to maintain a safe work setting and comply with legal regulationsNortheast East Auto Group conducts random drug and alcohol testing as part ofits employment policies.
#J-*****-Ljbffr

📌 Service Advisor (Gold Coast)
🏢 Big Chief Hire
📍 Gold Coast