RMIT University in Melbourne seeks a casual Service Connect Advisor to deliver frontline customer service for routine enquiries. You will resolve issues at first contact where possible, using established procedures and knowledge resources, across multiple contact channels.
The role requires a customer-centric mindset, transparent communication, and the ability to escalate more complex issues to senior colleagues or resolver groups. Casual hours and variable start times apply.
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📌 Casual Service Desk Advisor - Frontline It Support (Melbourne)
🏢 RMIT University Vietnam
📍 Melbourne
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