Pals & Patient Experience Liaison (Sydney)

Pals & Patient Experience Liaison (Sydney)

29 Oct
|
Liverpool University Hospitals NHS Foundation Trust
|
Sydney

29 Oct

Liverpool University Hospitals NHS Foundation Trust

Sydney

Liverpool University Hospitals NHS Foundation Trust is seeking a PALS assistant to support patients, carers and relatives with complaints, enquiries and concerns. You will signpost and resolve issues with empathy, working closely with the Patient Advice and Liaison Officers and Complaints Coordinators to ensure timely actions.
The role involves handling sensitive information, providing weekly and quarterly reports, and maintaining an effective escalation process within the NHS complaints
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📌 Pals & Patient Experience Liaison (Sydney)
🏢 Liverpool University Hospitals NHS Foundation Trust
📍 Sydney

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