Administration & Member Services Assistant
Sporting Shooters Association of Australia (NSW) Sydney Branch Inc – Silverdale NSW
Administration & Member Services Assistant
Sporting Shooters Association of Australia (NSW) Sydney Branch Ltd (SSAA Sydney)
Temp-to-Perm
Silverdale & other Sydney operations sites
We're looking for a go-getter to join our team
SSAA Sydney Branch is looking for an energetic and capable Administration & Member Services Assistant to join our small, busy team.
Supporting more than 42,000 members, SSAA Sydney operates and supports shooting ranges, clubs, training, competitions, events and member programs across Sydney.
This is a hands‐on administration role suited to someone with at least two years' office or administration experience who is organised, confident dealing with people and keen to learn and develop.
You don't need experience in the shooting sports industry – we can teach you that.
What we're looking for is someone with initiative, attention to detail, common sense, great customer service skills and a willingness to get involved.
What you'll be doing
Being one of the first points of contact for our members by phone and email
Responding to general enquiries and helping members find the information they need
Processing membership applications, renewals, transfers and changes
Maintaining accurate membership and administrative records
Assisting with bookings, training, courses, Try Shooting and other member activities
Supporting the administration of our clubs, ranges and member programs
Updating databases, spreadsheets and online systems
Preparing correspondence, reports and other documents
Assisting with events,



competitions, meetings and training activities
Liaising with members, staff, volunteers, Range Officers, instructors and external stakeholders
Assisting with rosters, bookings and general operational coordination
Helping keep our website and member information up to date
Following up outstanding enquiries, applications and actions
Providing general administrative support to the Executive Officer and team
Pitching in wherever needed to keep things running smoothly.
Who we're looking for
We're not looking for someone who already knows everything about our organisation.
We're looking for someone who is switched on, has attention to detail, is willing to learn, gets things done and goes the extra mile.
You will have:
A minimum of two years' office, administration or customer service experience
Valuable computer skills, particularly Microsoft Office
Confidence learning new systems and software
Strong written and verbal communication skills
Good attention to detail
Strong organisational and time-management skills
The ability to manage several priorities at once
Confidence dealing with customers or members by phone and email
A willingness to ask questions and learn
The ability to work independently once you've been shown what to do.




Experience in a membership organisation, sporting organisation, club, training environment or similar would be an advantage, but isn't essential.
More importantly, you'll be someone who...
Has a can‐do attitude
Takes initiative rather than waiting to be asked
Is friendly, professional and comfortable dealing with all kinds of people
Follows things through
Is reliable and organised
Learns quickly
Doesn't mind a busy environment
Can adapt when priorities change
Is happy to jump in and help the rest of the team
Checks their work carefully, takes pride in accuracy and follows tasks through to completion
Can handle confidential information appropriately
Wants to learn, develop and take on more responsibility over time.
Essential requirements
A current driver's licence
The ability to obtain a National Police Check
A firearms licence or the ability and willingness to obtain one
SSAA Membership or the ability and willingness to obtain one
You do not need previous firearms or shooting experience to apply.
The role
We're flexible for the right person.
The role will be offered as temp-to-perm, and we're looking for someone who can start as soon as possible.
The position will support activities across SSAA Sydney's operations based at Silverdale, so some flexibility to work from different locations and occasionally assist with events or activities outside normal office hours will be useful.
For the right person, there is plenty of opportunities to learn on the job, develop new skills and grow with the organisation.
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📌 Administration & Member Services Assistant (Sydney)
🏢 Sporting Shooters Assosciation of Australia (NSW) Sydney Branch
📍 Sydney