29 Oct
|
Remitly
|
Sydney
Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them.
Since ****, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind.
Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation.
If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.About the Role:We're looking for a commercially minded, analytical and customer-obsessed leader to drive new customer growth across our APAC corridors.
Reporting to the GM APAC, you'll work out where the growth opportunities are in each corridor: market size and share, customer preferences, funnel improvements, new customer pricing, promotions and audiences.
You'll turn that into a clear, prioritised acquisition plan.
You'll share accountability with Marketing for APAC acquisition, and you'll make our marketing more effective.
The role has no direct reports.
Your impact comes from influencing Product, Marketing, CS and I&T; to deliver the plan.
Success means 20% year-on-year growth in customer acquisition while increasing front-book NPV.
This is a hybrid role based in our Sydney office.
You Will:Research and analyse each APAC corridor to find out what it takes to grow it, across customers, pricing,
promotions and audiencesIdentify the customer segments and channels that perform best for new customer growthBenchmark Remitly against competitors by corridor, and track market and customer trendsBring customer preferences and pain points into the plan, and form and test hypotheses to learn quicklyFind friction in the new-customer funnel and in local onboardingBuild and maintain pricing and acquisition models, including customer NPV, LTV and promo CAC, to guide investmentWrite business cases that quantify growth opportunities and trade-offs, and use them to shape partner teams' priorities and roadmapsTurn your analysis into high-quality briefs that define the problem for Marketing, who own channel and campaign decisionsDefine the APAC acquisition and growth plan, give stakeholders transparent context and priorities, and track execution against the planYou Have:8+ years of experience owning ambiguous, high-impact problems end to endA background in fintech, consumer technology, e-commerce or strategy consulting (management consulting preferred)Experience in a global matrix organisation and a fast-growing international businessAn understanding of how high-volume, high-frequency transaction businesses work (remittance experience is a plus)Strong quantitative and modelling skills, and fluency in unit economics: LTV, CAC, pricing and promotion mechanicsA hypothesis-driven approach: you structure problems, combine qualitative and quantitative insight,
and get to root causes fastExperience using AI tools to speed up analysisExposure to both brand and performance marketing, and a collaborative way of partnering with Marketing teamsA proven ability to influence without authority, shaping other teams' priorities with data-driven business cases and customer evidenceDeep customer empathy, and the ability to explain why a customer chooses Remitly over alternativesA roll-up-the-sleeves mindset combined with strategic depth, and comfort building clarity and alignment in ambiguous situationsWillingness to work across time zones, including some evening meetings and occasional travelOur Benefits:Medical, Dental & Vision via BupaLife Insurance & DisabilityEmployee Stock Purchase Plan (ESPP) available for eligible employeesMental Health & Family Forming BenefitsContinuing educationOur Connected Work Culture: Driving Innovation, TogetherAt Remitly, we believe that true innovation sparks when we come together.
Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week.
Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time.
These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.Remitly is an E-Verify EmployerAt Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.Remitly is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
📌 Head Of Corridor Growth, Apac (Sydney)
🏢 Remitly
📍 Sydney