30 Oct
|
WW Property Group
|
Sunshine Coast Regional
30 Oct
WW Property Group
Sunshine Coast Regional
WW Property Group Pty Ltd – Golden Beach QLD
Golden Beach and Kings Beach, Sunshine Coast QLD
Pumicestone Blue is a holiday apartment complex on the Sunshine Coast, welcoming holiday guests throughout the year. We are looking for several practical, hands-on Property Operations Supervisors to join our on-site team across two of our properties in Caloundra.
Property Operations Supervisor
Pumicestone Blue | WW Property Group
About Us
WW Property Group manages boutique holiday letting and apartment complexes across the Sunshine Coast. We look after the day-to-day operation of our properties, from guest bookings and owner communication through to property presentation, contractor coordination, reporting and administration.
Across our properties, our focus is on providing a consistently high standard of service to guests and owners while ensuring the complex is well-presented, efficiently operated and professionally managed.
About the Role
These are Part-Time positions on a rotating roster covering Monday to Saturday at Pumicestone Blue (Golden Beach), plus two days per week at Casablanca Beachfront Apartments (Kings Beach). This is a Part-Time, on-site position reporting to the Building Manager and working closely with the Operations Team. The role is shared and wide-ranging, with the Property Operations Supervisors working together to cover guest services, booking, administration, property presentation, maintenance coordination and general property operations.
You will be a key point of contact for guests and owners and will take ownership of routine operational matters, while working closely with the Building Manager and the on-site team to ensure smooth handovers and consistent service.
We are looking for someone who is reliable, practical and works well as part of a team, while being confident managing day-to-day tasks independently.
What You'll Do
- Supervise and coordinate housekeeping staff and contractors, checking that work is completed to standard and on time.
- Manage guest bookings, enquiries, check-ins and day-to-day communication with guests and owners.
- Coordinate furniture / appliance changeovers with our external providers and set up décor and inventory between stays
- Maintain and restock linen, chemicals and consumables, keeping stores organised
- Maintain a high standard of presentation across the reception, common areas and shared facilities.
- Prepare invoices and process payments for authorisation by the licensee and keep accurate records
- Proactively identify issues, manage daily priorities and respond to operational needs as they arise.
- Support the wider on-site team and contribute to a cooperative and well-organised working environment.
What We're Looking For
Required
- Experience in accommodation, hospitality, property operations, reception or guest services.
- Strong communication and customer service skills with a professional and approachable manner.
- A team player who communicates well and works cooperatively to share responsibility for the day-to-day operations of the property.
- Well-organised, practical and comfortable managing competing priorities.
- Able to work independently and take ownership of day-to-day responsibilities.
- Able to do light physical work, including carrying and shelving linen, chemicals and consumables
- Experienced with REI Cloud, or a willingness to learn with training provided.
- Current right to work in Australia
- Current National Police Certificate (or willing to obtain one), plus an equivalent overseas check if you’ve lived or worked abroad.
Desirable
- Cash handling and reconciliation experience
- Current First Aid certificate
Hours & Pay
- Part-Time position – Hours to be discussed and agreed with the successful candidate
- $35.00 per hour + applicable penalty rates and superannuation
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📌 Property Operations Supervisor (Sunshine Coast Regional)
🏢 WW Property Group
📍 Sunshine Coast Regional