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Customer Service Officer - Newcastle, NSW

Enhancing the customer centric mentality, the Customer Service Officer will support activities related to direct customer sales support and service. In addition to the face‑to‑face element of the role you will also be interacting with the internal and external sales team to resolve relevant queries.

Bullivants are leaders in lifting, rigging and safety related products with a national presence providing a customer first approach into the Mining and industrial market sectors. Product sales and ongoing service and support is a key part of our market offer.At the Newcastle branch, you’ll be joining a high performing, engaged team who celebrated their win as Branch of the Year! We are looking for the next excellent addition to nurture ongoing success!

This is a permanent, full‑time opportunity and will be based onsite at Bullivants Newcastle.

Some of the tasks:

- Support with client sales and showroom retail activities
- Resolve customer queries either face‑to‑face or via phone and email
- Support with ordering to ensure delivery timelines are adhered to including any overdue deliveries
- Interact with relevant internal departments to ensure overall customer satisfaction

Some of the skills:

- Experience in the lifting, rigging and safety industry highly regarded




- Previous experience in a customer service role in Mining or industrial sales environment
- Ability to work collaboratively in a team environment
- High level written and verbal communication skills
- A curious mindset and a willingness to learn
- Proactive nature with a focus on problem solving to achieve an outcome

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre‑employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

For over 60 years, we have been a nationally recognised household name in the Australian furniture industry. With over 110 showrooms across Australia and New Zealand, we are now looking to expand further in 2025.

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.

About the role

Job Description

For over 60 years, we have been a nationally recognised household name in the Australian furniture industry. With over 110 showrooms across Australia and New Zealand, we are now looking to expand further in 2025.

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.

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📌 Seasonal Sales Consultant — Flexible Weekend & Evening Shifts (Newcastle)
🏢 Country Road
📍 Newcastle