About The Role:
Reporting to the Centre Manager, our Storage Consultants are vital within our business, as they work closely with our customers and deliver seamless service. We have an exciting opportunity for a Full time Storage Consultant to join our Canberra team. In this role, you will have the opportunity to work across several locations, including Mitchell, Hume, Hume Central, Phillip , and Queanbeyan .

The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

Key Responsibilities:

- Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
- Conduct centre tours and walk-throughs, showcasing our facilities.
- Maintain the centre's presentation, cleanliness and general operational duties.
- Action general administration duties such as customer contracts, inventory, and insurance claims.
- Achieve KPIs and targets to ensure our centres always represent high standards.
- Maintain a safe and secure centre by adhering to workplace health and safety procedures.

About You:

- FULL Driver’s license and car (required).
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Customer-centric and sales-oriented.
- Proficient in using technology and multitasking between different systems.




- Motivated and proactive, with a positive attitude.
- Ability to work well in a team and autonomously.
- Growth mindset with a genuine willingness to learn.
- The ability to work on a rotating roster, with every second Saturday from 9 am-2 pm.

About Us:

Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.

If you are looking to be part of a great company doing great things, we’d love to hear from you!

Benefits of Working with Us:

- Permanent role with an industry leader
- Rotating roster, no Sundays, no late-night shifts, and public holidays off for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company-paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNSWallet program.
- Ability to earn referral incentives.

Additional information about pre-employment checks and right to work remains as part of the process.

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📌 Deputy Manager, Employability Operations And Engagement (Canberra)
🏢 Anu College Of Asia & The Pacific
📍 Canberra