Company culture

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?

We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

We Live by Our Values – we role model our values 100% of the time

We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

Full‑time position

Location: Anywhere in Australia

As an HR, IR and document control support officer you will provide essential HR, Fair Work and IR matters across the organisation.

Your day‑to‑day may include:

- Delivering timely and accurate advice on HR, Fair Work and IR matters
- Drafting employment contracts and managing onboarding documentation
- Maintaining accurate and up‑to‑date employment records and HR systems
- Managing and maintaining organisational document control systems
- Ensuring documents are accurately named, version‑controlled, filed and securely stored
- Monitoring document expiry dates and coordinating timely updates and renewals
- Maintaining controlled copies of HR policies, procedures, forms and templates
- Ensuring staff have access to current and approved documentation
- Leading the Employee Rewards & Recognition programme




- Managing off‑boarding processes and collating exit data
- Reviewing and drafting HR and WHS policies to ensure compliance
- Supporting probation and performance reviews
- Creating and updating Position Descriptions
- Coordinating inductions for current staff across locations
- Facilitating EAP access and promoting staff wellbeing
- Contributing to organisational projects and strategic initiatives

What you’ll bring

We’re seeking someone with:

- At least 4 years’ experience in a generalist HR role
- Experience in document control, records management or compliance administration
- HR qualifications or tertiary studies (highly regarded)
- NDIS Worker Screening Clearance and NDIS Orientation Module
- Strong attention to detail and excellent written communication skills
- Strong organisational and document management skills
- The ability to multitask, prioritise competing demands and manage your own time effectively
- A collaborative and professional attitude
- A genuine desire to support employees and contribute to a positive workplace

What you’ll get

- Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes
- Be trusted to own your work, make decisions, and have a real impact from day one
- Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise
- Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career
- Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies, so you can share in the value you help create
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth
- Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027

📌 Carpenter/Structural Landscaper (Australia)
🏢 Gray Solutions QLD
📍 Australia