Job Type: Full-time

Job DescriptionScheduler – Drive Efficiency for a Growing, Award-Winning National TeamServus Group – Melbourne Office, Scoresby VIC | Full-Time | Plumbing, Electrical & Maintenance IndustryAre you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We’re looking for a motivated Scheduler to join our Melbourne team, working from our Scoresby office to support the daily operations of our award-winning national plumbing, electrical, and maintenance business.If you thrive in a fast-paced environment, stay calm under pressure, and enjoy working with a close-knit team, this role could be your next great opportunity.About UsServus Group is a national leader in plumbing, electrical, and maintenance services, known for our quality workmanship, customer focus, and team-first culture. With ongoing growth across Australia, we’re seeking a Scheduler who can help keep our field operations running efficiently and deliver the outstanding service our clients expect.About the RoleAs Scheduler, you’ll be a vital link between our clients, technicians, and internal teams. Your role is to ensure our field crews are where they need to be – on time, fully briefed, and ready to deliver exceptional service.You’ll spend your time supporting operations across Melbourne and the East Coast of Australia, coordinating daily schedules and helping ensure jobs progress efficiently from start to finish.What You’ll Be DoingCoordinate job scheduling for plumbing, electrical,



and maintenance worksAllocate work orders and manage technician calendars efficientlyCommunicate job updates and appointment details to clientsMonitor job progress and respond to scheduling changes or urgent requestsLiaise with field staff and management to meet daily KPIsMaintain accurate records in SimPRO and other systemsDeliver a qualified, responsive customer experience from start to finishWho You AreExperienced & Organised – Background in scheduling, dispatch, or operations with the ability to juggle competing prioritiesProblem-Solver – Calm, adaptable, and quick-thinking under pressureTech-Savvy – Confident with job management systems, with SimPRO experience highly regardedClear Communicator – Professional, concise, and friendly in all communicationsTeam-Oriented – Works well with others while also being confident working independentlyDetail-Focused – Accuracy and efficiency matter to youWhat You’ll NeedPrevious experience in scheduling, coordination, or workflow managementStrong time management and multitasking skillsProficiency in Microsoft Office, including Outlook, Word, and ExcelExperience using SimPRO or similar job management systems is highly regardedExcellent customer service skills and a confident phone mannerProfessionalism, reliability, and a strong work ethicHigh school certificate or equivalent, with administration or operations qualifications considered an advantageWhat We OfferFull-time role – Monday to Friday (38+ hours)Competitive salary + superannuation, based on experienceA growing national business with long-term career opportunitiesSupportive leadership and a collaborative team environmentThe opportunity to work from our Scoresby officeThe chance to play a key role in our operational success and continued growthReady to take the next step with a company that values initiative, problem-solving, and team spirit?Apply now and become an essential part of Servus Group’s continued national growth.I also corrected the wording around “You’ll spent supporting operations” and made a few small grammatical improvements while keeping the original style and intent.

📌 Scheduler (Melbourne)
🏢 Servus Group
📍 Melbourne