Job Type: Full-time

Remote: Remote

LOVE tech, process and people? Eager to shape how a boutique agency works behind the scenes and out front? Then look no further….Own our recruitment technology, from ATS and CRM, through to automation and system rolloutsHands on leadership role - supporting the Director and Recruitment ManagerFull time, permanent position (open to 9 day fortnight)CBD location with WFH flexibility after the probation periodAttractive salary package on offerWork in a fun, energetic cultureMorning teas, lunches and company events & activitiesLearning and professional development opportunitiesAbout Us Hugo Personnel is an Australian owned and managed, corporate recruitment agency. We work alongside our sister company, Inter Staffing Services, to provide temporary and permanent staff to our exceptional partners. We recruit in the areas of finance and accounting, administration and office support, call centre and customer service, human resources, and marketing and communications. Our office is located right in the heart of the CBD, very close to public transport, with work from home flexibility after the probation period. The Role Reporting to the Director and Recruitment Manager, you will be the champion user of our core recruitment systems. You will review and refine our tech stack, lead rollouts and training, keep our data clean and compliant, and bring the team along for the ride. You will also draw on your recruitment knowledge to support our consultants, step in on escalations and occasionally recruit senior roles. Your main responsibilities include but are not limited to:Review and refine the company tech stack,



lead system rollouts and integrationsAct as champion user and first point of contact for all recruitment systemsAnalyse recruitment processes and workflows, and find opportunities for automation and optimisationFacilitate onboarding and training for new and existing staff, including the leadership teamRefine training collateral, automation templates and instructional design packagesAssist with internal recruitment for new team membersMaintain data hygiene and produce ATS reportsSupport weekly social media content, create EDMs, nurture pathways and marketing analyticsSupport the Recruitment Manager with higher duties, senior role recruitment and client escalationsCollaborate with the Directors, IT Manager and Payroll Manager to manage our software vendorsWhat you need to succeed?Demonstrated experience in a Recruitment Operations role, or a recruitment background with operations or systems leadershipProven experience rolling out a CRM, ATS or HRISStrong working knowledge of an ATS and CRM, including automation builders or APIs, and the confidence to train othersStrong influencing skills, with the ability to bring stakeholders into changeExcellent written and verbal communication skillsExperience facilitating workshops and training for staff at all levelsSound understanding of compliance in a recruitment settingAbility to adapt when priorities change, including balancing the needs of two businessesUnderstanding of marketing and brand awareness (not essential)Come join our close knit and energetic team who work hard but also have a lot of fun and laughs along the way. Interviews will be held immediately.

📌 Recruitment Operations Lead (Melbourne)
🏢 Inter Staffing
📍 Melbourne