Precision Automotive Equipment is a national leader in supplying, installing, and servicing world-class automotive workshop equipment. We keep Australia’s most up-to-date workshops moving - and now we’re looking for a skilled professional to join our growing service team.

Job Description

The Service Administrator is responsible for providing high-level administrative and financial support to the service function, ensuring all service activity is accurately recorded, monitored, invoiced and reconciled.

The role focuses on post-job administration, including quote follow-ups, job costing, invoicing, purchase order reconciliation and reporting. This position ensures service work is correctly captured, invoiced, and closed in a timely and compliant manner, supporting financial accuracy, and operational efficiency.

Key Accountabilities

Health and Safety

- Comply with all workplace health and safety policies, procedures and safe work practices
- Ensure administrative processes support safe systems of work (e.g. correct documentation, job records, compliance paperwork)
- Report hazards, incidents or non-conformances identified through administrative review to the relevant service manager
- Process service, install and repair jobs from completion through to invoicing, ensuring accuracy and timeliness
- Raise and issue invoices for all service, repair, breakdown and installation work
- Ensure approved quotes are correctly converted into jobs and invoiced accordingly
- Follow up outstanding quotes in conjunction with service coordinators to maximise conversion
- Reconcile job costs including labour, parts, subcontractors and hire equipment
- Ensure technician time, parts usage and external costs are accurately captured against each job
- Investigate and resolve invoicing discrepancies, credit requests, and job variances
- Maintain accurate service records in simPro





Quotes & Work in Progress (WIP) Management

- Monitor open quotes and work-in-progress jobs to ensure timely closure
- Proactively follow up internally on delays preventing invoicing or job completion
- Ensure all required documentation (job cards, service reports, approvals) is received prior to invoicing
- Assist in identifying aged WIP and support corrective action

Internal Support

- Provide regular updates and reporting on invoicing status, work in progress, quote follow-up and job closure
- Support branches and national teams with accurate service administration data and insights
- Work closely with Service Schedulers, Technicians and Management to resolve service administration issues that impact job completion or billing
- Act as a point of reference for service administration queries, system issues and process clarification

Key challenges of the position

- Ensuring all service work is invoiced accurately and without delay
- Managing competing administrative priorities across a high-volume service environment
- Identifying and resolving discrepancies in job costing and billing
- Maintaining data accuracy across service and financial systems

Qualifications

Qualifications: Strong administrative background (essential)

Experience:

- Experience in coordinating trade based technical teams
- Previous experience in service, operations or finance administration
- Exposure to invoicing, job costing, or order processing functions

Behaviours and personal attributes:

- Highly organised with strong attention to detail
- Proven ability to follow tasks through to completion
- Strong time management and prioritisation skills
- Confident working independently with minimal supervision
- Process-driven with a continuous improvement mindset
- Calm, methodical approach in a fast-paced environment

Additional Information

Why join our team?

- A competitive salary, fully ma

📌 Service Administrator (Brisbane)
🏢 Precision Automotive
📍 Brisbane