Investigate, analyse and respond to network challenges in a workplace where great people, purpose and opportunity come together.

- Lead, optimise and improve essential networks in a secure environment
- Inclusive, values-driven culture with strong teamwork and community impact
- Training, development and clear internal pathways to support career growth
- Monitor, investigate and enhance network performance in a role offering variety, challenge and meaningful work. Be part of a values-driven team committed to employee development, wellbeing and long-term career success.

East Gippsland Water provide an essential service to customers across our region, priding ourselves on our workplace culture of collaboration, innovation, authenticity and accountability. If you want to apply your skills and develop a career in a customer-focused industry, we would like to hear from you.

About the role

The Coordinator Network Operations coordinates day-to-day activities that support the safe, reliable and efficient operation of EGW's water and wastewater networks. The role uses SCADA, EAM, GIS, field observations and operational data to monitor network performance, identify reliability issues, establish and coordinate improvement plans, and support operational readiness through relevant business continuity testing, storage bypass preparation and response planning.

Reporting to the District Manager Mitchell, the position provides coordination, guidance and support to Operator Networks and field crew members who rotate through relevant network optimisation, sampling support and investigation activities as required.

The role works with field crews, Water Quality, Treatment Operations, maintenance, planning and scheduling, SCADA and contractors to support network investigations, water quality response, Inflow & Infiltration / non-revenue water planning, pump station performance monitoring, business continuity preparation and follow-up actions.

Key Responsibilities:

- Monitor water and wastewater network performance using operational data and systems.




- Identify reliability, pressure, flow, pump station and water quality issues.
- Develop and coordinate network optimisation and improvement initiatives.
- Lead investigations into network, customer and operational performance issues.
- Translate findings into maintenance activities and corrective actions.
- Analyse trends and support continuous improvement of network operations.
- Coordinate water quality sampling, field testing and follow-up actions.
- Manage responses to water quality issues, complaints and operational events.
- Oversee disinfection site checks, compliance activities and record keeping.
- Maintain accurate records, work orders and operational data in EAM.
- Support business continuity planning, testing and operational preparedness.
- Coordinate planned and unplanned service disruption response activities.
- Provide leadership, guidance and support to Operator Networks and field crews.
- Work collaboratively with internal teams, contractors and stakeholders.
- Promote safety, compliance, EGW values, training and a positive team culture.

Why Join East Gippsland Water:

- Enjoy monthly ADOs for full-time team members
- Genuine work-life balance with Monday-Friday schedules
- Flexible work arrangements that support life outside work
- Strong learning, training and professional development opportunities
- Clear pathways for progression and internal mobility
- Biannual Health & Wellbeing subsidies
- Weekly Bring Your Dog to Work wellbeing initiative
- Reduced-rate corporate gym memberships
- Comprehensive Employee Assistance Program (counselling, coaching and wellbeing services)
- A supportive, collaborative, values-driven workplace
- Inclusive culture that champions diversity and wellbeing
- A proud commitment to sustainability and community impact
- Access exclusive discounts and perks through Flare (Employee Benefits program)
- Competitive salary and benefits package
- Modern technology and tools that enable innovation
- EGW- Renowned for its proactive supportive community & exceptional lifestyle. We take pride & ownership to deliver essential se

📌 Coordinator Network Operations East Gippsland Water (Bairnsdale)
🏢 WIOA
📍 Bairnsdale