Job Description

As a Front Desk Agent at The Ritz-Carlton, Melbourne, you will assist guests arriving and departing the hotel through the check in and departure process, handle general enquiries, build relationships, support the front office team, take reservations and perform cash handling and credit card responsibilities. You will be an expert on the luxury hotel and surrounding area to exceed guest expectations.

About You

- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to elevate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

Our Benefits

- Exclusive staff discounts on food and beverage and hotel rooms across the Marriott International group.
- Be part of Life with the Works program: flexible working hours & locations, sabbatical leave,



paid leave during birthday month.
- Unlimited strategic development and training programmes.
- Employee Assistance Program.
- Employee Referral Incentives.
- Equality, diversity and inclusiveness as a core value.

The Ritz-Carlton is part of Marriott International’s Luxury portfolio, committed to putting people first for over 90 years. We welcome applications from all backgrounds and are an equal opportunity employer.

Job Location

650 Lonsdale Street, Melbourne Victoria 3000, Australia

Position Type

Full-time

Contract

Permanent

Perks and Perks (Additional)

- Unrestricted, entire staff discount programmes within Marriott International.
- Participation in the Honourable and the W Hotels franchise.

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📌 Impact-Driven Front Desk Concierge (Melbourne)
🏢 Vicinity
📍 Melbourne