Permanent Full Time

About us

At the City of Bayswater, we believe that great communities are built by people who care. That’s why we’re guided by strong values, shared purpose, and a real passion for creating meaningful change. We prioritise sustainability, community wellbeing, and welcoming places where everyone can thrive. As an employer, we’re committed to a culture that values inclusion, balance, and personal growth. Whether you're starting your journey or building on experience, we offer the chance to develop your skills, contribute meaningfully to the community, and help shape the future of a vibrant and evolving community.

About the Position

Help shape better ways of working at the City of Bayswater by leading business improvement initiatives, strengthening organisational controls and embedding effective risk management across our services.

As the Business Improvement and Risk Officer, you’ll partner with leaders and teams to lead end-to-end process reviews, facilitate workshops and assess risks and controls. You’ll use insights from risk, audit, assurance, performance and customer feedback to identify root causes, address control gaps and develop practical improvements that balance compliance, efficiency and customer outcomes.

Reporting to the Planning, Performance and Risk Manager and based at the Civic Centre, you’ll support the continuous improvement of the City’s Risk Management Framework in line with AS ISO 31000, alongside business continuity, resilience, fraud and corruption prevention frameworks. You’ll monitor risk treatments, improvement actions and prepare clear, evidence-based reporting for management, the Executive Leadership Team and Council.

You’ll also turn improvement opportunities into sustainable change through current-state and future-state process mapping, consistent process management methods, and communication, engagement and training. Working with key stakeholders,



you’ll design and implement automated workflows using Microsoft Power Automate and Nintex, and build Power BI dashboards to support decision-making and track benefits.

This position is offered on a full-time basis.

About You
You’re an experienced business improvement and risk professional who can turn complex information into practical, sustainable outcomes. You hold a relevant tertiary qualification in business improvement, risk management, business or a related discipline, or bring demonstrated equivalent professional experience.

You bring:

- Extensive enterprise risk management experience, including developing, applying and improving frameworks aligned with AS ISO 31000
- Proven experience leading business improvement initiatives, from process mapping and control assessments through to future-state design, implementation and benefits realisation
- Advanced analytical and problem-solving skills, with the ability to translate risk, audit, assurance and performance insights into prioritised improvements and stronger controls
- Strong stakeholder engagement, facilitation and communication skills, including influencing senior leaders, supporting change adoption and preparing explicit reports for varied audiences

You also bring experience in business process automation and digital transformation, including Microsoft Power Automate, and process modelling tools such as BPMN, Nintex or equivalent. Your capabilities include building Power BI dashboards, advanced Excel analysis and using SharePoint Online for document management, governance and knowledge management.

What we offer





You will love working here because we believe we have great staff who are motivated and passionate about what they do. We get to make a difference in the community which brings great job satisfaction. We offer a salary of $103,969.82 per annum plus super, as well as access to City of Bayswater staff benefits including:

- Up to 5% matched super contributions, totalling up to 22% combined super
- 22 days Annual Leave plus 17.5% leave loading
- Option to purchase an additional 4 weeks of leave per year
- Flexible work arrangements
- Free aquatic and gym membership
- Training and development opportunities
- Employee health and wellbeing program
- Free onsite parking
- Employee Assistance Program
- Corporate health insurance discounts
- Diverse and inclusive work environment

Closing Date: 4.00pm, 28 November 2026.

To view the Position Description and information about working for the City of Bayswater, please download the attachments below.

For any further queries please contact Tami Cooper on 9272 0986.

The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.

TO APPLY click the "APPLY NOW" button.

Applicants should include a current CV and a cover letter describing how you meet the requirements of the role. JEREMY EDWARDS
CHIEF EXECUTIVE OFFICER

The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people.

Attachments:
- How to Apply for Job Vacancy.pdf
- Information for Applicants.pdf
- PD Business Improvement and Risk Officer_61120.pdf

📌 Business Improvement and Risk Officer (Morley)
🏢 City of Bayswater
📍 Morley