Switchboard Operator/Receptionist Part time (Perth)

Switchboard Operator/Receptionist Part time (Perth)

30 Oct
|
Mallesons
|
Perth

30 Oct

Mallesons

Perth

Receptionist (Part-time)

- Permanent part-time role, Monday to Wednesday, 1pm–9pm

- Varied client-facing role combining reception, switchboard and administration

- Join a friendly, close-knit team in our Perth office

Who are we?

We are Mallesons. The top-tier independent firm from Australia, a full-service firm trusted on the most complex and consequential matters across our region and around the world. We’ve been part of Australia’s story for almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Our independence gives us the flexibility to combine our extensive top tier full-service capability with the best advisers in every market. With deep expertise, collective judgment and genuine collaboration, we cut through complexity so our clients can move forward with confidence and make more happen.

About the Role

We have an opportunity for an organised and personable Receptionist to join our Perth office on a permanent part-time basis, working Monday to Wednesday from 1:00pm to 9:00pm in office. There may also be opportunities for additional hours during the week and on weekends to support team coverage.

As one of the first points of contact for our people, clients and visitors, you’ll play an important role in creating a professional and welcoming experience.

This is a varied role combining front-of-house reception, switchboard and general administration, making it ideal for someone who enjoys working with people, taking ownership and being part of a close-knit team.

Key responsibilities:

Based at Reception, you’ll provide a professional and welcoming experience for our clients and visitors, while taking primary responsibility for Switchboard operations during your shift. You’ll:

- Manage incoming calls and enquiries, delivering a professional and helpful Switchboard service
- Welcome clients and visitors and provide a seamless front-of-house experience
- Coordinate meeting rooms, catering and other client requirements
- Manage couriers, deliveries, post, visitor passes and desk bookings




- Monitor shared inboxes and coordinate after-hours services and support requests
- Assist with invoices, administration and records management
- Work closely with our Hospitality, Audio Visual and Business Services teams to support client and operational needs
- Take ownership of Reception and Switchboard coverage during the later part of your shift, confidently resolving issues as they arise

About You

You’ll be someone who enjoys being the go-to person and can remain calm and organised when things get busy. You’ll be comfortable working independently as well as being part of a supportive team.

You’ll bring:

- Previous experience in reception, switchboard, corporate hospitality or another customer-facing environment
- A professional and confident telephone manner, with strong written and verbal communication skills
- A genuine commitment to providing an exceptional experience for clients and visitors
- Strong organisation and time management skills, with the ability to manage multiple priorities
- A calm, practical approach to problem solving and the confidence to use your initiative
- Strong attention to detail and a high level of personal accountability
- A proactive, flexible and team-focused approach with a willingness to support across different areas
- Confidence using Microsoft Office and the ability to quickly learn recent systems and processes
- The ability to work independently and take ownership of Reception and Switchboard operations when required

Most importantly, you’ll be comfortable in a client-facing environment and able to commit to 1:00pm to 9:00pm, Monday to Wednesday, working from our Perth office.





This opportunity could also suit a university student with relevant customer service or hospitality experience who must consistently commit to the required hours.

Why work with us?

We build careers that go everywhere. Mallesons is a special place to work where anything is possible, ambitions are limitless and diversity and inclusion play an important role. It’s a place where you will collaborate with exceptional colleagues and clients, where you will sharpen your edge and support others to do the same, where you will make a difference you can be proud of. You will have access to a suite of wellbeing initiatives, benefits, policies and process that will support you to achieve your career goals.

Together we learn. Together we master. Together we lead.

Next Steps
Please click ‘Apply Now’ to apply online with your cover letter summarising why you’re applying and your resume to support your experience.
If you have any questions or need any further information, please don’t hesitate to reach out to Sophie Larrett at 02 9296 3343.
If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Diversity and Inclusion

Mallesons is an equal opportunity employer and is committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people from diverse backgrounds. We welcome, value, support and harness the positive benefits that people’s different life experiences bring, especially as they relate to gender, sexual identity, culture, faith, disability and life stages.
If you are unsure if you meet all criteria for this role, but have a passion for delivering high quality work, developing your skills and realising your full potential, then we encourage you to apply and have a further conversation about how you could fit at Mallesons.
We have a range of inclusive hiring practices – if you would like to seek workplace adjustments to complete your application please contact the Recruitment contact for this role or email

📌 Switchboard Operator/Receptionist Part time (Perth)
🏢 Mallesons
📍 Perth

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