Contact Center Operations Engineer (Sydney)

Contact Center Operations Engineer (Sydney)

30 Oct
|
XPT Software
|
Sydney

30 Oct

XPT Software

Sydney

XPT Software Australia Pty Ltd is seeking a Contact Center Support specialist to act as the first point of contact for incidents and service requests across voice, chat, email and digital channels.

You will perform user-level troubleshooting, monitor operations, log and classify issues, escalate complex problems to L2/L3 with diagnostics, and coordinate with business users, operations, telecom and technology stakeholders while keeping runbooks updated.

#J-18808-Ljbffr

📌 Contact Center Operations Engineer (Sydney)
🏢 XPT Software
📍 Sydney

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: contact center operations engineer (sydney) / sydney

Subscribe to this job alert:

Get the latest job offers by email for: contact center operations engineer (sydney) / sydney