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Midland | 12 Months Fixed-term Full-Time Position | SCHADS Level 4

Make a meaningful difference in people’s lives

Are you passionate about empowering people with disabilityto achieve their goals, build independence and exercise choice and control?Crosslinks is seeking a motivated and person-centred Temporary SupportCoordinator for a 12-month fixed-term coverto support NDIS participants to connect with quality servicesand supports within their homes and communities.

Reporting to the General Manager, you will workcollaboratively with participants, their families and trusted supporters,allied health professionals, service providers and community organisations toachieve meaningful outcomes.

Key Responsibilities

- Identifyand coordinate formal and informal supports aligned with participants’NDIS plans, goals and individual needs.
- Buildparticipants’ capacity to manage their plans, make informed choices anddevelop greater independence and resilience.
- Monitorparticipant progress, contribute to plan reviews and submit reports withinNDIA deadlines.
- Maintainaccurate case notes, records and reporting.
- Supportparticipants and their trusted supporters to resolve challenges, includingperiods of crisis.
- Maintaincurrent knowledge of NDIS legislation, guidelines and pricingarrangements.
- Meetorganisational performance targets, including billable hours, participantplan utilisation and reporting requirements.

What You’ll Bring





- CertificateIV or higher in Community Services.
- Strongunderstanding of the NDIS, including operational guidelines, the NDISPricing Arrangements and Price Limits, and Support Catalogue.
- Experiencein disability and/or mental health services, with established communitynetworks.
- Excellentcommunication, emotional intelligence, report writing, time management andproblem-solving skills.
- Abilityto manage competing priorities, work autonomously and contribute to atransparent, collaborative, person-centred team.
- Confidenceusing Microsoft Office and learning recent database systems.
- SupportCoordination or case management experience.
- Livedexperience of disability and/or mental health challenges.

Performance Expectations

Success in this role includes meeting agreed organisationalKPIs, including:

- 85%of hours worked recorded as billable time.
- 100%of participant progress reports submitted by NDIA deadlines.

Compliance and Safety

Applicants must have the following valid compliancedocumentation:

- Current C-class WA driver’s licence andappropriate vehicle insurance
- National Police Check (within 6 months)
- NDIS Worker Screening Check
- NDIS Worker Module: ‘Quality, Safety & You’

All employees are expected to uphold Crosslinks’ policies,NDIS safeguarding and quality requirements, workplace health and safetystandards, and commitment to continuous improvement and professionaldevelopment.

Why Join Crosslinks?

Be part of a team committed to helping people withdisability live more independently, strengthen their connections and achieveoutcomes that matter to them.

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📌 Support Coordinator (Perth)
🏢 Crosslinks
📍 Perth