Quick Responder (Controller) | Cambridge University Hospitals NHS Foundation Trust

Company:

Company: Cambridge University Hospitals NHS Foundation Trust

Prioritise, assign, and monitor of maintenance tasks via a CAFM system.

Querying and investigating job statuses, ensuring effective communication at all times.

Performs work of a routine nature.

Responsible for minor repairs and routine planned maintenance activities on Mechanical, Electrical and Building fabrics as directed by management.

Ensuring compliance with Trust safety standards and procedures.

Taking all safety measures to prevent danger, avoid injury and prevent damage to equipment.

- 1) Handle telephone, email and other maintenance enquiries from departments across the Trust, recording accurate information and identifying any issue that requires urgent escalation
- 2) Use the CAFM system to receive, log, prioritise and issue reactive maintenance jobs to the appropriate members of the in‑house maintenance team.
- 3) Review returned or incomplete CAFM tasks, reassign them to the appropriate trade, or escalat… etc 4)
- 4) Maintain accurate CAFM records, including job priority, location, notes, progress updates, completion details and any follow‑on work required.

You must be able to cope with the physical aspects of the job and have an electrical / mechanical aptitude. Must be capable of working with minimum supervision and be of a responsible character, full training will be provided where appropriate.

This post will require the appointee to obtain, within 3 months, the following training requirements (if not already achieved):

- a)



Safe operation of mechanical drain clearing equipment
- b) Safe isolation of hot and cold-water services
- c) Competent use of CAFM (Computer Aided Facilities Management) Systems and MICAD
- d) Safe local isolation of Air Handling Plant
- e) Safe use of ladders and steps
- g) Customer Service Skills
- h) Diversity within Customer Service Excellence
- i) Use of departmental protected systems to work

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.





CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

All appointments with a start date on or after 1 October 2026 will be subject to a 12‑week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

As there is a 12‑week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a

📌 Fast Responder (Town of Cambridge)
🏢 Cambridge University Hospitals NHS Foundation Trust
📍 Town of Cambridge