Position Summary:

The Front Office & Hospitality Coordinator is responsible for delivering a professional, welcoming and high-quality front-of-house experience for visitors, employees, clients, candidates and external stakeholders. As the first point of contact for the organisation, this position plays an important role in representing the company’s values and maintaining a polished, organised and hospitality-focused workplace environment. The role coordinates reception services, visitor management, meeting rooms, catering, corporate hospitality, workplace amenities, office presentation and general administrative support. The successful candidate will demonstrate excellent customer service, strong organisational skills, professional communication and the ability to manage multiple priorities in a fast-paced corporate environment.

Key Responsibilities:

Front Office & Reception Management

- Provide skilled reception and telephone services to internal and external stakeholders.
- Greet and welcome visitors, clients, candidates, contractors and service providers in a warm and professional manner.
- Ensure all visitors are appropriately registered, announced and directed to the relevant contact or meeting location.
- Maintain an organised, professional and welcoming reception area at all times.
- Manage incoming telephone calls, general enquiries and email correspondence, directing matters to the appropriate person or department.
- Maintain accurate visitor records and follow company security and visitor-management procedures.
- Manage incoming and outgoing mail, courier deliveries, parcels and document distribution.
- Coordinate visitor parking, building access and other arrival arrangements, where required.
- Maintain confidentiality when handling visitor information, telephone enquiries and sensitive business matters.
- Regularly review reception procedures and recommend service improvements.

Corporate Hospitality and Visitor Experience

- Deliver a consistently professional and customer-focused experience for all visitors and stakeholders.




- Coordinate hospitality arrangements for executive meetings, client meetings, interviews, workshops and corporate events.
- Welcome VIP visitors and ensure their arrival, meeting and departure arrangements are professionally coordinated.
- Arrange and serve refreshments for meetings, visitors and company functions.
- Coordinate catering requirements, including obtaining quotations, placing orders, confirming dietary requirements and monitoring delivery.
- Ensure kitchens, tea points, meeting rooms and hospitality areas are clean, presentable and appropriately stocked.
- Monitor the quality and presentation of hospitality services provided by internal teams and external suppliers.
- Maintain awareness of scheduled meetings and visitor requirements to ensure appropriate preparation.
- Assist with restaurant reservations, transportation arrangements and other reasonable hospitality requirements for guests and executives.
- Collect visitor and stakeholder feedback, where appropriate, and support improvements to the front-office experience.

Meeting Room and Conference Coordination

- Manage meeting room calendars, bookings and availability.
- Prepare meeting rooms before meetings, interviews, presentations and video conferences.
- Ensure meeting rooms are clean, professionally presented and supplied with the required stationery, refreshments and equipment.
- Coordinate video conferencing and audiovisual requirements in collaboration with the IT team.
- Check meeting rooms following use and arrange prompt cleaning, resetting or replenishment as required.
- Resolve meeting room conflicts and support employees with alternative arrangements.
- Maintain meeting room standards and immediately report equipment or facilities issues.
- Support the preparation of meeting agendas, attendance lists, name cards and other materials when required.

Office Presentation and Workplace Experience

- Maintain a high standard of presentation throughout reception, meeting rooms, kitchens, common areas and other client-facing spaces.
- Conduct regular workplace inspections and promptly report maintenance, cleaning, safety

📌 Front Office (Australia)
🏢 Perdaman
📍 Australia