National Field and Distributor Administration Coordinator

The Magnum Ice Cream Company – Sydney CBD NSW

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

This role provides essential administrative and operational support to the National Field and Distributor Team across Australia, Working closely with the Field and Distributor manager and ANZ asset manager, you will coordinate day to day administration, Tool of Trade (TOT) asset movement, distributor and customer enquiries and invoice processing. The role plays an important part in ensuring our field and distributor team operate efficiently, with accurate systems, timely communication, and effective coordination across the business.This role is a hybrid working role based across Sydney CBD and Minto NSW.

What you'll be responsible for

Provide day to day administrative support to eh National Field and distributor team, assisting with operational activities, reporting customer enquiries and team coordination.

Coordinate TOT vehicle administration, including vehicle movements, handovers, maintenance coordination, invoice processing and communication with fleet provider.

Support ANZ asset movement management,



working closely with ANZ asset manager to coordinate asset transfer, movements, tracking, and accurate records.

Maintain accurate records across internal systems, including BIG X, GPSI and Kingloc ensuring customer, distributor, vehicles and asset information is up to date.

Manage current customer lead and enquiries, directing them promptly to the appropriate sales reps or distributor.

Provide administrative support to the distributor network, including customer and vendor updates, documentation, enquires and operational coordination.

Process expenses and invoices through DCIW, including contractor, utility and driver training costs, and coordinate customer invoice and payments.

Set up vendors through IC NOW and distribute fortnightly statements.

Support Field team with administrative activities, including sending orders and maintain accurate customer information.

Work Collaboratively with the internal teams and external partners to resolve administrative and operational issues in a timely manner.

We're looking for someone who

Has experience in administration, sales support, fleet coordination or operational support(min 2 years), ideally working across multiple teams and stakeholders in a fast-paced environment.

Brings strong skills in:

Microsoft Office Suite (Excel, Word and PowerPoint)

excellent attention to detail, communication, organization and problem solving capabilities.

Confidently manage competing priorities, maintain accurate records

Buildingeffective working relationships with internal teams, distributor and external partners.

Thinks end-to-end and takes ownerships for results

Is comfortable working in a fast-moving, evolving organisation

Values collaboration, clarity and low-ego ways of working

What you’ll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

Market-competitive pay and performance related rewards

Flexible ways of working

Support for health, wellbeing and life outside of work

Time off to rest and recharge

Ongoing learning and development opportunities

This is a place for people who are passionate about

📌 National Field and Distributor Administration Coordinator (Sydney)
🏢 Magnum Ice Cream
📍 Sydney