Are you an experienced client support or case management professional passionate about helping people achieve their goals and live as independently as possible?

HenderCare is seeking an experienced Senior Client Support Partner to join our growing team. You’ll manage a diverse caseload, build trusted relationships with clients and their support networks, and coordinate high-quality services that promote independence, wellbeing and positive outcomes.

With greater autonomy and the opportunity to manage complex client needs, this is a rewarding opportunity to bring your experience to a team that values collaboration, professional growth and person-centred care.

Take your next step with HenderCare.

About the Role

As a Senior Client Support Partner, you will manage a caseload of NDIS and Aged Care clients.

You’ll work closely with clients, families, support networks and service providers to understand changing needs, develop goal-focused support plans and coordinate services that deliver meaningful outcomes.

You’ll also take ownership of client budgets and service utilisation, ensuring supports remain appropriate, responsive and aligned with available funding.

Key responsibilities include:

Monitor client budgets, expenditure and service utilisation to ensure funding is used effectively

Support clients to understand their funding, approved services and available support options

Monitor service quality and respond to changing client needs, risks or concerns

Conduct regular risk assessments and identify strategies to support client safety and wellbeing

Review service agreements and ensure services continue to meet client needs

Manage complex client needs, service transitions and changes in circumstances

Maintain accurate client records and meet quality, compliance and reporting requirements

Identify opportunities to improve client outcomes and service delivery

Share knowledge and provide support to Client Support Partners, contributing to a positive team culture





Our Ideal Candidate

You’re an experienced client support or case management professional who combines strong relationship‑building skills with sound judgement, organisation and a genuine commitment to person‑centred care.

You’re confident managing a caseload independently, navigating complex client needs and balancing client outcomes with funding and service requirements.

To succeed in this role, you’ll bring:

Demonstrated experience in case management, care management, client support or service coordination

Experience managing complex client needs and coordinating multiple services

Strong understanding of funding models, budgets and service utilisation

Experience developing and reviewing individualised care or support plans

Robust communication, stakeholder engagement and relationship‑building skills

Experience with Supported Independent Living (SIL) or complex disability supports will be highly regarded

A current driver’s licence is required

Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks.

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with disability, people in the acute healthcare sector, children and young people, and older Australians.

Our mission is to give our all for health and community care, with our clients at the forefront of everything we do — enhancing their lives and supporting them to achieve their goals and wellbeing.

We recognise that our greatest contribution to enhancing the lives of our clients is investing in talented, caring and passionate people.

So why choose HenderCare?

Make a Real Impact: Every role at HenderCare contributes to delivering meaningful, client‑centred care. Your work will directly support people to achieve their goals, maintain independence and live the life they choose.

Grow Your Career: We invest in our people through structured mentoring, leadership coaching and

📌 Senior Client Support Partner (Perth)
🏢 HenderCare
📍 Perth